Helping startup operators move faster with automation

I train business professionals on AI and automation: workshops, online courses, live sessions, all the way down to custom company training programs

Alexandre Kantjas

Prashil Patel 👋

Nocode Consultant - Saving SMBs $$ by automating manual, repetitive tasks and moving data between apps and tools ⚙️

Highly experienced IT Service Delivery Lead with a proven track record of successfully managing IT services and achieving business objectives. Skilled in implementing ITIL best practices, optimizing processes, and ensuring the highest levels of customer satisfaction. Adept at fostering collaborative relationships with stakeholders, vendors, and team members to drive continuous improvement and innovation in IT service delivery. Strong leadership skills combined with expertise in ITIL practices and Service Integration and Management (SIAM). Proven ability to align IT services with business objectives, mitigate risks, and deliver innovative solutions to meet evolving customer needs. Committed to driving excellence through process optimization, team empowerment, and customer-centric service delivery.

Service Delivery Lead

As a Delivery Lead, I bring a strategic shift to align the team as per the best Agile practices and give one to one coaching to team members to help them deliver with an Agile approach. My passion is to being able to collaborate and deliver real business value through high performance teams. I am looking to work for an organization that has a vibrant innovative culture; a place where continuous improvement is part of the way of working. I thrive on solving complex challenges with a focus of always serving the customers.

Specialties - Operational Delivery, Business & IT Stakeholder Management, Agile and Lean Practices and Frameworks, Project Management, Vendor Management, ITIL based Process Governance using ServiceNow (Change, Release, Problem, Asset & Configurations, Incident, Request fulfilment, etc.), Continual Service Improvements, SLAs/OLAs Management, Reporting, Audit, Financials, Technical Leadership, Tableau Analytics and Reporting, JIRA, Confluence

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Alexandre Kantjas

Prashil Patel 👋

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