EPAM Systems

🚀 Wealth Product: Led and continue to drive end-to-end product strategy in Wealth; launched MVP within a year, accelerated GTM with a fail-fast mindset, and now delivering high-impact features to help branch advisors delight their clients.

🚀 Digital Smart Product: Transformed commuter experience by digitizing 200+ transit terminals with smart digital signage, serving 50,000+ daily users and significantly increasing user satisfaction and trust in public transit.

🚀 FinTech Product: Delivered a high-impact lending analytics engine within an existing B2B platform, slashing manual workflows by 30% and accelerating loan approvals for 20K+ customers.

👥 Managed a high-performing team of 19 direct reports (Business Analysts and Product Owners), and led a 13-member Scrum team across multiple features in a SAFe environment

Product Manager | BA Team Lead

🤖 Telecom: Led AI-powered predictive maintenance for Set-Top Boxes, reducing truck roll costs by 37% and boosting service reliability for 10M+ subscribers.

🧠 Healthcare: Operationalized fraud detection ML models, supporting SIU investigations and reducing fraudulent claims significantly.

💻 E-Commerce: Launched a 1-click buy flow across web and mobile, increasing sales by 26% and simplifying customer experience.

Product Manager | Lead Business Analyst

📊 Insurance: Delivered enterprise big data initiatives (e.g., Risk Pool Analytics, GL Optimization), earning a “Hero” badge for leading stakeholder alignment and delivery.

🛍️ Retail: Built an ML-driven Replenishment System, cutting markdown losses by 30% and optimizing inventory efficiency across e-commerce channels.

🔄 Retail: Defined and delivered an AI-enhanced Distributed Order Management System, accelerating fulfillment speed, reduced mark down, efficient DC replinishment and enabling seamless omni-channel operations.

Senior Business Analyst

Tangentia

🚀 Launched and scaled an Intelligent Automation practice, leading a team of 11 engineers to deliver high-impact RPA and BPM solutions, resulting in $1M in new revenue and streamlined enterprise operations.

Senior Practice Manager - RPA & AI

NESMA

⚡ Built a no-code BPM platform (K2 BlackPearl) that cut SME loan processing time by 70%, automating origination-to-approval workflows.

✈️ Modernized 25-year-old legacy systems for Miro (Boeing) & Rolls-Royce, deploying supply chain solutions across 7 air bases and 3,000 RSAF users.

🔧 Led a $4M digital transformation of aircraft inspections, streamlining operations via BPM and seamless data migration.

📊 Pioneered predictive demand forecasting (Servigistics), optimizing service parts SCM—now enhanced with AI-driven dynamic models.

Senior Business Systems Analyst

Drawbase Software

Software Developer

Stevens Institute of Technology

Graduate Teaching Assistant

I'm product manager with business analyst background. I delivered B2B and B2C products in Wealth, Telecom, Retail, Insurance, Healthcare, FinTech, Transportation for private and public sector using AI, Digital modernization & Process engineering. I love focusing on strategy and talking to stakeholders.

I focus on strategy, engineering, launch & feedback. 

I'm accomplishments driven
- Investment Management Reporting portal for Branch for Wealth management launched in 11 months
- FinTech product increased customer onboarding in commercial lending space
- Telecom product predicted STB failure, network interruption with the help of AI/ML
- Retail helped predict replenishment, size, best order policy using AI/ML
- Transportation helped digitalize signage on platforms in creasing customer experience
- Telecom helped digitalize their web and mobile application increasing the customer base
any many more

I can align, lead and grow world-class teams from 10 to 50 people
- I love to win, but helping team win gives me greater joy
- I speak tech and exec
- I tell great narratives that motivates

I worked in different countries
Canada | United States (USA) | Saudi Arabia (KSA) | United Arab Emirates (UAE) | India

I / Me
- Coached 500+ to become the BA, PO, SM
- Wrote many articles, IIBA instructor, Agile instructor, LinkedIn top voice
- host Tech Podcast channel

My academic highlights:
- Masters in CS & Bachelor in Engineering
- Certificates in CBAP, CSPO, A-CSPO, CSP-PO, CSM, PMP

Professional Skills:
Product Management | Product Owner | Business Analysis | User Experience (UX) Design |  Team Development | Market Analysis | Strategy Planning | Product Roadmap | Agile | Scrum | Kanban | Requirement Gathering & Analysis | User Stories | BRD | UAT | Coaching | Mentoring

Technical Skills:
Jira | Confluence | Azure DevOps board | Azure Wiki | Trello | Pivotal Tracker | Figma | Lucid Chart | MS Visio | Draw.io | Mural | Miro | Json | API | PowerBi | COTS | XML | Cloud | Aha |  FinTech

Afaq Qazi

Accenture Middle East

Experienced Product Analyst specializing in optimizing workflows, gathering insights, and driving product development to meet user needs and business goals. Skilled in conducting client meetings for feedback, designing process flows using figma , and collaborating with stakeholders to align on objectives. Expertise includes market research, data analysis, creating user journeys and prototypes, tracking KPIs, and supporting A/B testing. Strong cross-functional collaboration ensures product success and continuous improvement, enhancing processes, boosting user satisfaction, and contributing to impactful product strategies.

Design and a product analyst

Infinite pl

•Championed the development and product management of "Hekmah", an online LMS, through competitive analysis, feature prioritization, and customer feedback.
•Oversaw quality assurance testing for Hekmah and an upcoming online SMS marketing platform, ensuring stellar user experiences and coverage of over 85% of all major use cases.
•Played a key role in the go-to-market strategy for the SMS platform, aligning with business goals and market needs, enabling a 25% GTM acceleration.
•Enhanced team dynamics by offering support in Jira and Confluence.
•Aligned IT goals with the overall business strategy and outlined a phased plan for the IT transformation.
•Operated as PMO support in the SPL-Digital PMO.
•Recorded and validated key PMO information crucial for delivery governance.
•Updated and supported the PMO with current data sets, including meeting minutes, project document libraries, and necessary reports (e.g., Risk and Issues, Project Progress, Budget Information, and Resource Forecasting Data).
•Managed Daily Stand-up Actions and follow-ups.

Business Analyst

Apple Developer Academy | TUWAIQ

•	Participated in the first Apple Developer Academy in the Middle East and North Africa, and the only all-female Academy in the world aimed at fostering female tech leaders and entrepreneurs in line with Saudi Arabia's Vision 2030.
•	Benefitted from a curriculum that included Coding, Design Fundamentals, App Business, Artificial Intelligence, Marketing, Process, and Professional skills.
•	Engaged in Challenge Based Learning (CBL), a methodology developed by Apple, which emphasizes real-world problem-solving and ready- to-market product creation.
•	Developed competencies in coding (Swift, SQL, Server-side programming basics), design thinking (UI, UX), rapid prototyping, business and app marketing, and other professional skills.
•	Collaborated on multiple projects, working with diverse teams, exploring new learning paths, and achieving a holistic understanding of app development.

iOS Developer

Ministry of Human Resources and Social Development - KSA

Intern

A Business Analyst, I'm all about finding practical solutions in areas of business analysis, product development, and management to help organizations thrive.

taplio

The Battle

Afaq Qazi

Frh Alshaalan

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