EPAM Systems

🚀 Wealth Product: Led and continue to drive end-to-end product strategy in Wealth; launched MVP within a year, accelerated GTM with a fail-fast mindset, and now delivering high-impact features to help branch advisors delight their clients.

🚀 Digital Smart Product: Transformed commuter experience by digitizing 200+ transit terminals with smart digital signage, serving 50,000+ daily users and significantly increasing user satisfaction and trust in public transit.

🚀 FinTech Product: Delivered a high-impact lending analytics engine within an existing B2B platform, slashing manual workflows by 30% and accelerating loan approvals for 20K+ customers.

👥 Managed a high-performing team of 19 direct reports (Business Analysts and Product Owners), and led a 13-member Scrum team across multiple features in a SAFe environment

Product Manager | BA Team Lead

🤖 Telecom: Led AI-powered predictive maintenance for Set-Top Boxes, reducing truck roll costs by 37% and boosting service reliability for 10M+ subscribers.

🧠 Healthcare: Operationalized fraud detection ML models, supporting SIU investigations and reducing fraudulent claims significantly.

💻 E-Commerce: Launched a 1-click buy flow across web and mobile, increasing sales by 26% and simplifying customer experience.

Product Manager | Lead Business Analyst

📊 Insurance: Delivered enterprise big data initiatives (e.g., Risk Pool Analytics, GL Optimization), earning a “Hero” badge for leading stakeholder alignment and delivery.

🛍️ Retail: Built an ML-driven Replenishment System, cutting markdown losses by 30% and optimizing inventory efficiency across e-commerce channels.

🔄 Retail: Defined and delivered an AI-enhanced Distributed Order Management System, accelerating fulfillment speed, reduced mark down, efficient DC replinishment and enabling seamless omni-channel operations.

Senior Business Analyst

Tangentia

🚀 Launched and scaled an Intelligent Automation practice, leading a team of 11 engineers to deliver high-impact RPA and BPM solutions, resulting in $1M in new revenue and streamlined enterprise operations.

Senior Practice Manager - RPA & AI

NESMA

⚡ Built a no-code BPM platform (K2 BlackPearl) that cut SME loan processing time by 70%, automating origination-to-approval workflows.

✈️ Modernized 25-year-old legacy systems for Miro (Boeing) & Rolls-Royce, deploying supply chain solutions across 7 air bases and 3,000 RSAF users.

🔧 Led a $4M digital transformation of aircraft inspections, streamlining operations via BPM and seamless data migration.

📊 Pioneered predictive demand forecasting (Servigistics), optimizing service parts SCM—now enhanced with AI-driven dynamic models.

Senior Business Systems Analyst

Drawbase Software

Software Developer

Stevens Institute of Technology

Graduate Teaching Assistant

I'm product manager with business analyst background. I delivered B2B and B2C products in Wealth, Telecom, Retail, Insurance, Healthcare, FinTech, Transportation for private and public sector using AI, Digital modernization & Process engineering. I love focusing on strategy and talking to stakeholders.

I focus on strategy, engineering, launch & feedback. 

I'm accomplishments driven
- Investment Management Reporting portal for Branch for Wealth management launched in 11 months
- FinTech product increased customer onboarding in commercial lending space
- Telecom product predicted STB failure, network interruption with the help of AI/ML
- Retail helped predict replenishment, size, best order policy using AI/ML
- Transportation helped digitalize signage on platforms in creasing customer experience
- Telecom helped digitalize their web and mobile application increasing the customer base
any many more

I can align, lead and grow world-class teams from 10 to 50 people
- I love to win, but helping team win gives me greater joy
- I speak tech and exec
- I tell great narratives that motivates

I worked in different countries
Canada | United States (USA) | Saudi Arabia (KSA) | United Arab Emirates (UAE) | India

I / Me
- Coached 500+ to become the BA, PO, SM
- Wrote many articles, IIBA instructor, Agile instructor, LinkedIn top voice
- host Tech Podcast channel

My academic highlights:
- Masters in CS & Bachelor in Engineering
- Certificates in CBAP, CSPO, A-CSPO, CSP-PO, CSM, PMP

Professional Skills:
Product Management | Product Owner | Business Analysis | User Experience (UX) Design |  Team Development | Market Analysis | Strategy Planning | Product Roadmap | Agile | Scrum | Kanban | Requirement Gathering & Analysis | User Stories | BRD | UAT | Coaching | Mentoring

Technical Skills:
Jira | Confluence | Azure DevOps board | Azure Wiki | Trello | Pivotal Tracker | Figma | Lucid Chart | MS Visio | Draw.io | Mural | Miro | Json | API | PowerBi | COTS | XML | Cloud | Aha |  FinTech

Afaq Qazi

Principle Business Analyst | Product Owner | CMMI Associate | Digital Transformation | CBAP® | PMI-PBA |IIBA® - CPOA | TOGAF® 9

A motivated and experienced professional in the field of Business Analysis. Always excited for new challenges where I can contribute to the success of the organization I am working with.

Experienced Business Analyst with a demonstrated history of working in the Information Technology and Services Industry. 

Desire for acquiring knowledge and eager to acquire strong experience in the domain of Business Analysis with a focus on the following areas: 
          - Requirements Analysis.
          -Requirements Elicitation.  
          -Functional and non-functional requirements definition for software development life cycle.
          -User Stories for SCRUM, AGILE
          -Business Analysis Agile Methodologies 
          -Backlog Management 
                o Add, Groom and Prioritize the backlog to make sure the most valued features are shipped to users. 
▪ Leading analysis activities to deliver the following analysis artifacts:
                o System requirements specifications (BRS, BRD, and SRS).
                o System Design Document (FDDs , ERD)
                o Use case model (including writing of textual use case documents).
                o Product backlog and User Stories.
                o Business process models.
▪ Hands on experience with Enterprise Architect/ Visual Paradigm to perform the following activities:
                o Requirements management.
                o Business process and data modeling.
                o Develop activity diagrams.
                o Develop entity relation diagram.
                o Develop requirement traceability matrix.
▪ Assist in translating requirements into test conditions and expected results for product, performance, and user acceptance testing.
               ▪ Execute and support client during acceptance test.
               ▪ Use various analysis tool: Aris, Visio, Jira & Azure

An effective team player interseted to work with others to achieve best results and leave impact. 

Effective Communicator, Negotiator  and able to work in diversified environment in a seamless and professional way.

▪ Positive Thinking

▪ Capable of gradually launching a product, service, or solution to business clients 
over phases or regions (B2B Rolling Out). 

▪ Capable of managing risk, gathering feedback, and ensuring a smooth transition across the client base.

taplio

The Battle

Afaq Qazi

Enes Sapan أنس صابان

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