Adil Dittmer

Manta

I help organizations understand their data to make better decisions and measure their impact. 

As part of Equal Opportunity Ventures, we believe helping organizations learn and apply data science will unlock economic opportunity and close opportunity gaps across America.

Head of Customer Success

Success in Black

Success in Black is a community platform promoting Diversity, Equity and Inclusion while elevating Black Customer Success professionals to help them advance their careers.

Founding Team - Content Editor

NCAA

NCAAW Basketball Referee

TestBox

TestBox gives your customers reliable, personalized, AI-generated product demos and instant sandboxes so they can quickly get a hands-on experience with your products solutions

Tropic

Director of Customer Experience

Director of Customer Success

Senior Customer Success Manager

On Deck

On Deck Customer Success (ODCS) is a continuous community for senior CS leaders and operators.

On Deck Customer Success - Founding Fellow

Signal Vine, a Modern Campus Company

FY '20 - 124% NRR (#1 Team Attainment)
FY '19 - 109% NRR

Account Manager

Customer Success Manager

Inside Higher Ed

Account Development Representative, Careers Platform

Phi Gamma Delta

Change Management Consultant/Field Secretary

Virginia Tech

Supervisor, Recreational Sports Intramurals

Experienced Customer Success leader focused on providing strategic value for software companies. My professional interests include leadership theory, revenue growth, fundraising, start-ups, and building community through my work.

CS Consultant

Allma provides a suite of tools that allow companies to seamlessly manage and deploy AI to their employees to ensure consistent and optimal use of AI templates to help accomplish their daily tasks. The Allma platform offers companies the power to save, refine, and collaboratively employ AI templates across their teams.

Posit PBC

Customer Success Associate, Scaled

Customer Success Collective

Ambassador

Member

CS Insider

Co-Host of CS Speed Mixer and Rock, Paper, Success!

Contributor

Qnary

Client Success Manager

AtoB

Managed $1.6M MRR portfolio of 80+ SMB clients with 97% retention rate
Negotiated usage-based pricing for $33K+ MRR clients leading to 63% increase in revenue Q1 2022 Onboarded 200+ non-technical clients increasing time-to-value by 50%
Collaborated with Support via Slack and Zendesk to increase First-Contact Resolution Rate
Created playbooks and training materials on client personas and operational cadence

Customer Success Manager, SMB

Harvard University

Compiled monthly budget reports on department spending
Audited invoices, reported inaccuracies, and identified potential vendor partnerships
Provided administrative support to procurement staff
Interviewed procurement intern candidates and assisted in selection process

Procurement Intern

2023 Top 100 Customer Success Strategist ✦ Chief Storytelling Officer ✦ Pain Point Acupuncturist™️✦ Culture + Belonging Ambassador ✦ 頑張る!!🪭

The biggest ROI to ever exist is in the potential of human beings. My mission is to actualize my highest potential and help others do the same 🚀 Respect, integrity, gratitude, belonging, and open-mindedness are the values that pave my way there. I love being of service! How can I be of service to you?

Jean-Pierre Frost

taplio

The Battle

Adil Dittmer

Jean-Pierre Frost

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