Process Pro Consulting

Process Pro Consulting was founded to help business owners and operators fully utilize your software solutions on the marketplace today. Amazing product marketing and SaaS sales teams make software easy to buy. We pick up where the software sales team leaves off. At Process Pro Consulting our team maximizes your Software ROI by helping you fully implement software in your business processes. We specialize in Sales Processes, Sales Operations, Project Management, Account Management, and Customer Success. Focus on HubSpot and Salesforce tech stacks.

Founder & Principal Adviser

Modern Sales Pros

Modern Sales Pros is the world's largest community for leaders in sales, operations, enablement, and related disciplines. Our mission is to help our community learn how to solve the biggest challenges they face (and would otherwise bang their heads against the wall trying to solve). Our 13,000 members learn from each other through our online message board and through amazing in-person events

Member

ScaleFactor, Inc.

- Worked with Chief Revenue Officer to develop product offerings and implement/optimize the RevOps tech stack.  
- Part of Pre Series A - Series A growth - Lots of customers and 100 employees. 
- Using the skills and lessons from this experience to coach teach and train companies on growth.

Director of Product Marketing & Strategy

Managed customer experience through all phases of the customer life cycle

Development and program design of the Customer Onboarding team to ensure a seamless buyer journey from Sales, On-boarding, to Customer Support.  

Lead cross-functional teams to improve customer retention and engagement. Initiatives include developing the customer life cycle process, tracking Net Promoter Score and driving actions to iterate and improve. Managed customer education team developing training and services offerings for customers

Company-wide recruiting leader - Implementation of Greenhouse Recruiting Software and recruiting process design.

BetterWorks Performance Management Leader, Implementation of software and performance management approach for Customer Support team.

Customer Success Manager & Special Project Leader

KPMG

Executed financial and accounting analysis and process improvement(s) associated with one or more of the following financial management functional areas: budgeting and forecasting, financial close and consolidation, management and financial reporting, cash management and program accounting, working capital management, shared services, and/or financial transformation

Actively participated in the development of business specifications for product and industry topics listed above

Assisted with the creation of proposals and other business development activities

Performed financial/controls transformation initiatives or process mapping in areas that include procure to pay, order to cash, plan to perform and close to report business cycles

Served as a liaison between clients and upper management

Planned and executed day-to-day activities of Advisory engagements including business process analysis, future state process design, data, and business case analysis, and provide recommendations in the areas of process improvements and risk mitigation strategies

Senior Associate - Management Consulting

Intern- Audit

I help your team get your Hubspot and RevOps projects over the finish line. We design your strategy and provide your team with the extra bandwidth so you can get projects off your to-do list.  Let's win together. My primary goal is to turn your team into RevOps Tech Stack experts.

HOW WE HELP:
🧐 Are you utilizing the software stack in your business effectively? 

💻 Is your data consistent and accurate so your teams can execute on a day-to-day basis? 

🤯 Are you struggling with software/tech adoption in your company? 

♻️ Do you have a repeatable process improvement culture? 

Today, it is easy to purchase software yet hard to implement. There are thousands of options and usually not enough time to complete the process effectively.  Our mission is to simplify the software buying and implementation to drive results for your team.  We are flipping the script of the traditional consulting experience and are hyper-focused on delivering results and building your team. We focus on coaching, teaching, and training your team to utilize the technology stack to drive revenue in your business. 

Our team of consultants is ready to work with your team, learn about your business, and complete the list of RevOps projects on your list. 

WHAT WE DO:
- RevOps alignment- Marketing, Sales, and customer success
- Repeatable playbooks and training so you can grow and scale efficiently
- Technology and Software education - Make everyone a power user!
- RevOps automation - simplify the follow-up, data entry, and task management for your team

Follow Me here on LinkedIn

HIGHLIGHTS:
📈Grew SaaS startup from 5 to 100 employees in a 3-year period

📗 Learned consulting framework and how to manage projects effectively in Big 4 Consulting. My most important takeaway - make it easy for your customers to work with you and get projects off their to do list by getting them done

🖥 Now it's time to take all those learnings to modernize the consulting business model.

MY MOTTOS ARE:
✌🏼 ”Be authentic"

✅ "Be intentional"

🏆 "Enable your team to win" 

🎉 “Celebrate those wins”

💪🏼 "Be comfortable with being uncomfortable, it's a normal feeling"

OUTSIDE OF WORK I:
🎶 Love going to concerts to see my favorite bands

⛳️ Always trying to get better at golf  

🏝 Travel around the world 

👩🏻‍🤝‍👨🏼 Stay connected with my family and friends

Adam Sharrow 🤙🏼

Finally, Conditional Logic for Tabs and Cards in HubSpot!
If you’re customizing records in HubSpot, this update is huge.

You can now apply conditional logic to both tabs and cards inside your CRM record views.

Before today, you could only do this on the left and right sidebars. Now you can fully tailor what your team sees across the record.
Here’s why that matters:

 ✅ Clean up clutter by only showing what’s relevant for that record type or user

 ✅ Personalize by team so Sales, CS, or RevOps each see what matters to them

 ✅ Build smarter CRM experiences like hiding customer health scores until someone actually becomes a customer

We’ve already started rolling this out for clients who want their CRM to work for their team, not the other way around.

If you’re ready to make your HubSpot setup easier to navigate and more powerful, drop a comment or DM me.

Strategic GTM + Hubspot Technical Consulting - Diamond Partner, Ops-minded problem solver, Dad

I've always called it “workflow soup.” 🍲

Every once in a while, we open a HubSpot portal and find:

437 active workflows

Enrollments coming from everywhere

And no one knows who turned what on

That’s workflow soup.
Everything’s in the pot, and no one’s sure who added the extra ingredients.

The good news?
HubSpot finally added a Publish permission for Workflows.

I repeat, HubSpot finally added a Publish permission for Workflows.

Now you can give people access to build and edit, without giving them the keys to turn things on.
No more surprise emails, rogue triggers, or “why did that deal just move to Closed Won?” moments.

Small change. Big sanity saver.

If your portal’s got workflow soup, that’s our specialty — we’re great at cleaning it up.

 Drop a comment if you’re ready for cleaner automation or just want to commiserate over workflow soup

Finally! You can customize line item properties in HubSpot.
About damn time.

Now you can:
✅ Create custom properties on the Line Item object
✅ Build calculated or conditional fields (margin %, fees, logic-based discounts)
✅ Use them in quotes, workflows, and reporting
✅ Manage them all from Settings → Data Management → Properties, just like Contacts or Deals

This closes one of the big CPQ gaps in HubSpot’s CRM architecture.
It means that quoting and revenue reporting finally operate on the same object-level logic as deals and companies.

If you’ve ever hacked your way around this with custom code, spreadsheet exports, or tears, this update’s for you.

Huge step for RevOps maturity in HubSpot.

graphical user interface, text, application, email

The review below meant a lot to me because it captured the thing our team takes the most pride in: how we coach, teach, and train our customers

Not the dashboards.
Not the workflows.
Not the migration.

But this line right here:

“They focused on training us. Not just doing the work, but helping us build the skills to manage HubSpot confidently on our own.”

That is the heart of how we operate at Process Pro.
Coach. Teach. Train.

Anyone can build a workflow. Anyone can set up an object. Tools are easy.
But if your team cannot run the system after go live, nothing sticks. Adoption dies. Automation breaks. Trust disappears.

Our job is not to create dependency.
Our job is to build confidence.

We show your team how the system works.
We explain the why behind every decision.
We make sure someone on your side holds the keys.
We coach you.
We teach you.
We train you.

Yes, we can be your ongoing RevOps arm. Many clients choose that.
But we will never be the partner who keeps the knowledge to ourselves.

If you want a HubSpot partner who empowers your team instead of replacing them, who builds capability instead of confusion, and who treats every project like a coaching engagement, we would love to connect

'Tis the season for "Can you get me fully migrated to Hubspot by Dec 31st?" conversations. Simple answer, no... not responsibly

🎃 We have fun as a team every day, but last Friday’s Halloween party took it to another level.

Costumes, trivia, laughs, and a little friendly competition for best costume made for a perfect reminder of why I love this team.

Moments like these are what make our culture special.
Everyone gets involved. Everyone shows up. Everyone has fun.

It’s the kind of company I always dreamed of building, and the kind of culture you can’t fake.

The truth is, the credit goes to your team... our team drives your culture, and this team absolutely rocks.

If you want to be part of a place where people love what they do, building in Hubspot (and have a great time doing it), check out our open roles below. 👇

I did a deep dive into some recent customer feedback... and four themes kept showing up over and over again.

These weren’t things we explicitly asked for.

They were things customers felt in the way we worked together, which makes them even more meaningful.

At Process Pro, 𝗖𝗼𝗮𝗰𝗵 𝗧𝗲𝗮𝗰𝗵 𝗧𝗿𝗮𝗶𝗻 is more than a mantra.
It’s how we show up on every project.
It’s how we become part of your team instead of an external vendor.

And these themes stood out:

𝗧𝗿𝘂𝗲 𝗘𝘅𝗽𝗲𝗿𝘁𝘀
Customers called out how quickly we identify the right solution or workaround. Deep HubSpot expertise is the difference between fixing the symptom and solving the real problem.

𝗣𝗮𝗿𝘁 𝗼𝗳 𝘁𝗵𝗲 𝗧𝗲𝗮𝗺
Quick calls. Smart questions. Real collaboration.
Clients consistently tell us it feels like we’re working inside their org, not outside of it.

𝗥𝗲𝗹𝗶𝗮𝗯𝗹𝗲 𝗧𝗶𝗺𝗲𝗹𝗶𝗻𝗲𝘀
No overpromising. No surprises.
Just predictable, manageable delivery that moves projects forward.

𝗔𝗰𝗰𝗲𝘀𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆
Fast answers through Slack or email.
Quick questions get quick support so the work never stalls.

Seeing these patterns across feedback is a powerful reminder that the experience we deliver matters just as much as the technical work.

And if these are the things customers feel when they work with us, that’s exactly the kind of team we want to be.

4 Reasons Customers Love Process Pro

What's your favorite health insurance broker for small remote teams with remote team across the US? Just got back our quote for the new year and increased 28% so need to shop around. Ready, set, go!

Happy Thanksgiving everyone! Be thankful and be kind everyday!

"They consistently offered best practices tailored to our needs and helped us understand how to expand our use of HubSpot without feeling overwhelmed."

It's reviews like this that we do it for. We executed many different areas as stated in the review, but it's how we help the teams and the people we work with that puts wind in our sails. 

Great work, team!

If you are feeling overwhelmed in HubSpot this Q4, I'd love to chat with you about ways we could be a great extension to your RevOps team!

RevHops

As HubSpot Gold Partner we've taken our first important steps into the ecosystem, proving that we've successfully establish a initial portfolio of happy clients.

HubSpot Gold Partner

RevHops is a revenue operations consultancy with a focus on implementing HubSpot to facilitate clients' revenue generating departments in scaling and growing.

Co-Founder

BedrijfOpDeRit

We all want to scale and to grow our businesses - but once you get to the scaling part, things can get out of hand really quickly.

Scaling up requires repeatable processes housed in dependable software that make your life easier - not harder. 

As a consultant, I help scaleups management teams define and establish their core processes based on the principles outlined in the EOS (Entrepreneurial Operating System) framework. I help define a clear playing field for the team to operate in, put a structure of accountability in place and make sure progress is consistently measured.

Oftentimes, I also help my clients implement awesome platforms like HubSpot and Salesforce to ensure a scalable infrastructure that can support their growth.

Business Consultant

As part of the internal Salesforce team I help research, develop and implement new solutions to Salesforce. I focus specifically on the lead management process, so marketing and sales and the hand-off of leads between those two teams.

Business Analyst Marketing Automation & Lead Management

I help the KPMG Netherlands team execute by building their marketing automation campaigns into Salesforce Pardot (MCAE). Where necessary I provide feedback on the structure and nature of campaigns, operation of the team and long-term strategy.

Marketing Automation Specialist

ASSA ABLOY Entrance Systems

In this interim role I help ASSA ABLOY take steps towards further professionalization and automation of their digital marketing efforts. I share in the responsibility for the digital marketing strategy, I help orchestrate marketing efforts within the Netherlands and lead the way way on implementation of these efforts in Adobe Marketo Engage.

Interim Digital Marketing Specialist

Deloitte

As a part of of Chapman Bright I helped Deloitte develop two crucial ways of working for their Salesforce and Marketo technology setup. The first resolved around pipeline management for business leaders, where I wrote the training manual on how to accurate forecast pipeline. The second was a project centered on empowering Deloitte account managers with key insights from Marketo.

Marketing Technology Consultant

De Afdeling Marketing

Leveraging my expertise and insights, I help DAM to improve their customer campaigns and internal processes. I provide a strategic perspective, act as a sounding board for the consultants, but also help out hands-on in HubSpot.

Senior Campaign Manager

Net-Results Marketing Automation

Net-Results is the first choice of people buying marketing automation for the second time. As Director of Revenue, I set the vision and direction for all revenue generating efforts, including marketing and sales. Naturally, our marketing and sales efforts are powered by the awesome Net-Results marketing automation platform.

Director of Revenue

As Director of Marketing of Net-Results I took steps towards getting the company's marketing to the next level. I revitalized the company's content marketing efforts, producing great new content and ensuring constant distribution. I set up tracking efforts and improved team dynamics by introducing agile marketing sprints. This position merged into the Director of Revenue position in January of 2019.

Director of Marketing

From Click To Client

As a freelance consultant I help businesses:

1. Form a truly effective and truly customer-centric automation strategy with measurable ROI.
2. Thereby doubling the effectiveness of their sales and marketing efforts.
3. Facilitate the change of thinking within an organization that is required to make a marketing automation implementation successful.

My experience includes working with companies in the US, Canada, Belgium, the Netherlands and Australia. I focus on B2B businesses, with a further specialization in software companies and products.

As a strategically focused consultant I'm nevertheless hands-on certified in Salesforce, Salesforce Pardot and HubSpot, and have extensive experience with Oracle Eloqua, SharpSpring and Net-Results.

Marketing Automation Consultant

Wolters Kluwer

In this role I supported Wolters Kluwer's marketing department in their adoption and use of Oracle Eloqua. Amongst other things I helped them launch their new product Avanzer into the SMB market. I helped translate the buyer personas and journeys into campaigns in Eloqua. I advised on how to best structure these campaigns, fill them with the right content and execute them. I was involved in the creation of the new customer onboarding for the Navigator product. I trained the marketing team how to use Eloqua in a way that's consistent with the methods of inbound marketing and customer-centric thinking. I advise (senior) management on transforming their marketing activities.

Senior Campaign Specialist

Connexys

Connexys, now Bullhorn, joins the #1 recruitment software solution in the Netherlands with global market leader Bullhorn. Connexys is the #1 Salesforce AppExchange Partner in all of Europe. Bullhorn hired me to solve several crucial marketing automation and CRM integration issues, as well as provide much needed feedback on their overall sales and marketing strategy. I analyzed and optimized their existing CRM & marketing automation setup, improved workflows, solved integration issues and restructured content and marketing automation efforts.

As a revenue leader (sales, marketing, service) all you want to be able to do is help grow the business you're a part of.

How annoying it is when the software that's supposed to enable you to do that is actually hampering your progress on a daily basis.

The problem is that most CRM setups are based on feature requirements ("hey, that's a cool button!") and not actual process facilitation.

Meaning that whatever you have in your system right now isn't designed to help support YOUR process.

I do things a little differently.

When you work with me, the first thing I do is help you and your team get "same page" on your actual business process. The steps you take to get the outcome you want.

Once we have that, I go off and design a software solution (based on HubSpot or Salesforce) that is fundamentally supportive of what you are trying to accomplish in that software tool every day.

What you'll end up with is an implementation that makes your life easier, helps you get stuff done and makes you happy to log in every morning.

If that sounds like something you'd like, hit me up on PM. I'd love to talk to you!

Henrik Becker

Is a CRM like HubSpot worth it for your average consultancy business?

It depends.

It depends on what your plans are with that consultancy business.

If you intend to stay small, have a few employees - probably not. We use Sales Hub Pro for ourselves and love it, but we're HubSpot Partners and want to practice what we preach. 

You could probably do with Pipedrive (or Sales Starter, for that matter). Heck, maybe even a spreadsheet.

But if you intend to scale your business - YES, very much so:

1. If you want to get out of founder-led sales, you NEED to have a process and its context taken care of in a central system of business. Or you can't delegate it properly, since the new person won't perform nearly as well as when you'd do it yourself (since they lack that context).

2. In services, account management is KEY - if you don't keep investing in those relationships, you lose the customer. So, you want to make sure all those customer relations are logged in a central place, and that your team gets reminders when certain important things happen (contract extensions, important milestones, upsell opportunities, etc).

3. Most services companies forget this: MARKETING. You can only tap into a founder's network for so long - if you want to scale, you need to invest in ads, in building an audience, in an online presence that's not just for humans, but for AI, too.

4. And the bonus, especially if you're investor-backed: REVENUE REPORTING, sales performance metrics, contract management (coming soon with Commerce Hub, I guarantee you), invoicing, etc - you want all of this to show you, every day, how the money is flowing and where it's coming from!

Any professional services company over 50 employees needs to get on HubSpot, pronto.

#revenueoperations #revops #professionalservices

Fractional Revenue Operations | RevOps-as-a-Service (RaaS) | Certified HubSpot Platinum Partner

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Henrik Becker

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The Battle

Adam Sharrow 🤙🏼

Henrik Becker

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Posts

Engagements

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Adam Sharrow 🤙🏼's LinkedIn Performance

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