Product Insights for Emerging Technology

20 years in emerging tech — ex-Head of Product at Palantir, now founder of two ventures.

At Common Sense, we’re building modern agentic AI systems for local government — 100x increases in productivity across critical workflows that simplify civil service and delight citizens.

At First Principles, we help emerging tech companies generate massive value, ship faster, align teams, and unlock product-market fit or hypergrowth — through fractional product leadership and expert product coaching.

Whether it serves 10,000 users or 10 million residents, the system has to work — and keep working.

Sound like I can help you? Get in touch:

adam@firstprinciples.la or adam@commonsensetech.ai

Adam Judelson

The U.S. hasn’t had a balanced budget in 25 years.

Every administration since Clinton has overspent – not because taxes are too low, but because government systems are too inefficient.

Obama tried to fix it with the U.S. Digital Service. They saved HealthCare.gov and proved world-class engineers can make government work. But USDS was too small and its remit too limited to tackle the structural waste driving deficits.

This year, Trump and Elon Musk rebranded it as the Department of Government Efficiency (DOGE). The mandate: cut $1B a day. Agencies were slashed, programs shut down, costs trimmed. But broken software and processes stayed in place – and when systems are broken, the costs always come creeping back in.

Both efforts failed for different reasons:

– USDS lacked breadth, urgency, and proactivity
– DOGE lacked precision, patience, and long-term vision.

That’s the gap we’re filling with Common Sense.

We work outside government, so we can move fast. But we go deep into the plumbing – the legacy systems, the paperwork, the IT that wastes billions and frustrates citizens.

Urgent enough to matter.

Precise enough to actually work.

Building Common Sense (govtech) | Founder, First Principles | Product Insights for Emerging Tech | Ex-Palantir | 4x Venture-Backed Exec

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Vocatech

Founder

Your small business communication expert

I’m the Founder of Vocatech, and for sixteen plus years I’ve been helping small businesses get enterprise quality phone service without the enterprise headaches. 

I believe small businesses deserve the same clear calls and quick support that big firms get.

That’s why I built Vocatech as an all in one solution with a personal touch and fast local support.

If you’re a business owner struggling with outdated phones or poor support, let’s connect or visit vocatech.com, I’m here to help.

Yitzchok Klein

This must stop.

Spoofed calls are destroying trust in business communication.

It’s not just an annoyance anymore.

It’s personal, vicious, and out of control.

Legitimate businesses are getting blamed for calls they never made.

People call back, angry and confused, thinking your company tried to scam them.

But it wasn’t you.

It was a spammer spoofing your number.

And while the big telecom providers look away, the damage keeps growing.

There’s enough technology to stop this.

There are enough regulations in place.

What’s missing is action.

They profit from the usage.

So they stay silent.

At Vocatech, a cloud based phone service provider for small businesses, we reject this model completely.

We don’t make a cent from confusion, harassment, or deception.

We don’t allow it.

We never have.

Any business looking to abuse telecom tools is not welcome here.

But for those who want responsible, clean, and secure communication, we’re your partner.

We’re on your team.

Let’s build trust back into every call.

What a copycat.

People spot something that works and think they’ve uncovered the secret.

They copy the style, the setup, the surface.

But they have no idea what makes it actually work.

They don’t know the structure behind the success, the timing, the testing, the lessons learned through failure.

They only mirror what’s visible, never what’s vital.

And that’s why it never lasts.

Copying from the outside without understanding the inside is a guaranteed recipe for failure.

Real success comes from learning the details, understanding the why, and shaping it into something of your own.

At Vocatech, a cloud based phone service provider for small businesses, every system we’ve built comes from deep insight and years of refinement.

We don’t copy, we create.

Because mastery is never found on the surface.

It’s built from within.

Break it first.

A customer told me something I’ll never forget.

He had been using a local competitor.

One of the biggest names around here.

He liked their advanced features.

Aggressive, unique, flashy.

But every week, another issue.

App crashes.

Dashboard lags.

Random bugs that made simple tasks impossible.

So he spoke with someone high-up at that company.

And their response was chilling.

They admitted the product has plenty of issues.

But said that’s the point.

They’d rather build fast and flashy.

Get people in the door.

And let them deal with the pain later.

That’s their strategy.

At Vocatech, a phone service provider for small businesses, we don’t play that game.

Yes, we innovate.

Yes, we push boundaries.

But never at the cost of reliability.

Never at the cost of your peace of mind.

We believe in building systems that work without drama.

If that sounds like the kind of service you need, reach out.

I had enough.

Too many questions.

Too little time.

Every hour I’m switching between development, compliance, support, and sales.

And everyone, new or old, needs something from me.

There’s no room to wait.

We’re the kind of company that does things now.

No backlogs.

No delays.

But when clarity is missing, the whole system stalls.

I had enough of the constant interruptions.

I closed the door.

I started building.

A single living document that AI could pull from and give my team instant answers.

But that never works.

You can’t plan for every question.

You can’t guess every gap.

Until I flipped the process.

I uploaded months of call transcriptions, real support, real sales, real conversations.

That became the foundation.

I filled in the blanks.

We tested it.

It was magic.

The team exploded with productivity.

No more waiting for answers.

No more bottlenecks.

And now, we’re embedding it across our workflow.

Because we have the tools.

Because we are the tools.

Vocatech, our phone service company for small businesses, provides call transcription as part of our telecom stack.

And it’s not a feature.

It’s a launchpad.

This wasn’t some custom setup.

We used the same tools we offer our clients.

Any small business could build the same system.

Because when the right tools are in place, everything clicks.

Support.

Sales.

Training.

It all gets faster, clearer, and better.

This one advancement will power our next ten.

That’s the power of having the right systems in place.

The right vendor won’t sell you a service.

They’ll help you build a future.

Stop managing chaos.

Start building momentum.

Reach out today and see what we can help build for your business.

Change is hard.

Many companies don’t leave their provider because of the bad service.

They stay because the transition feels unbearable.

The moment you say you’re ready to switch, the stress begins.

You think about the downtime.

The forwarding delays.

The missing extensions.

The confused team.

Every small mistake costs time, money, and trust.

And the worst part.

You already suffered just to get to this point.

Switching should be simple, but for most it’s chaos.

Especially now, when businesses operate from homes, offices, multiple locations, even different states.

Everything needs to be in sync.

That’s why we treat onboarding and migration like a core product.

Not an afterthought.

Before a phone ever rings, we make sure every number, device, and setup is right.

At Vocatech, a cloud phone service provider for small businesses, our onboarding system is fully coordinated.

It’s built to deliver peace of mind.

The compliments come at the beginning, but especially after setup.

And those voices echo the loudest.

When you're ready to switch, do it without the struggle.

Let's make this the easiest part of your journey.

Enough with AI.

Everywhere you turn it’s the same noise.

AI this. AI that.

It’s flooding every headline, every conversation, every sales pitch.

But go try selling AI to a small business owner.

You’ll see the blank stare.

Because to them, AI isn’t exciting, it’s confusing.

They don’t need another buzzword.

They need tools that work.

That’s the difference most people miss.

Real innovation isn’t shouting AI.

It’s when AI quietly runs in the background, solving problems without anyone noticing.

Like when background noise disappears during a client call.

Or when your voice stays perfectly clear even if you’re on the go and your internet quality isn’t perfect.

That’s AI done right.

Invisible. Effortless. Powerful.

At Vocatech, a cloud based phone service for small businesses, this is our focus.

Through strong partnerships with leading technology providers, we bring these intelligent tools straight into our service.

No setup. No extra cost. No hassle.

Our clients enjoy crystal clear conversations with AI noise removal that blocks distractions instantly.

And even during weak connections, our systems use AI to keep the call flowing smoothly so the conversation never cuts off.

They don’t see the technology, but they feel the difference in every call.

That’s how small businesses truly benefit.

Let’s build smarter, not louder.

They smell fear.

It’s never been harder to run a small business.

Margins are shrinking.

Costs are rising.

And everywhere you turn, someone is pitching shortcuts.

Cut expenses.

Get the same thing for less.

That’s the trap.

Because in tough times, desperation clouds judgment.

You stop thinking long-term.

And that’s where the damage begins.

Cheap vendors show up with shiny claims and bottom dollar prices.

They make it sound simple.

They want you to believe they’ve figured it out.

But they haven’t.

They just know your vulnerability.

They know you’re looking to survive.

But history always proves this true.

Those cheaper options can’t keep up.

They don’t update.

They don’t support.

They don’t show up when it matters.

And you’re left scrambling when everything breaks down.

If your current vendor is reliable and reasonably priced, don’t flinch.

At Vocatech, a cloud based phone service provider for small businesses, we’re not the cheapest.

We’re well priced.

We’re built right.

We’re still growing, still innovating, and still delivering unmatched service.

Bad service costs more than any price tag.

Stick with partners who prove their worth every day.

Stay smart and steady.

It's not funny.

Support is supposed to help.

Not waste your time or make you feel like you're losing your mind.

I reached out to one of the largest mobile providers to report a technical issue.

Instead of calling, I went online to open a ticket.

I was surprised.

A text arrived instantly and I was chatting with support.

It felt promising.

I explained the issue.

It seemed like they understood.

Then the nonsense started.

Every ten minutes, another text.

Asking if I’m still here.

As if I had nothing else to do.

I knew this issue wouldn’t get fixed in one hour.

It needed to go to engineering.

But every time I didn’t reply fast enough, a new agent would start over.

Each one more clueless than the last.

It turned into a circus.

They meant well, maybe.

But the whole thing felt robotic.

There was no human feeling.

No understanding.

Just automated replies pretending to care.

This is what happens when big providers forget people and focus only on systems.

At Vocatech, a cloud based phone service for small businesses, we don’t do this.

We use texting too.

But with real humans.

Real support.

And we don’t chase you with pointless messages.

When you need help, you get it.

No loops.

No scripts.

Just resolution.

If that sounds like a better way to communicate, you know where to find us.

Just accept it.

This platform doesn’t run on magic.

It runs on visibility.

And visibility is driven by engagement.

You don’t need to like it.

But you need to understand it.

Too many people complain when comments feel generic.

When responses feel AI generated.

When it looks like someone didn’t pour their soul into reacting to your latest business post.

But here’s the truth.

Most of us are not here to analyze each other's emotional depth.

We’re here to grow reach.

We’re here to build business.

We’re here because visibility matters.

And comments, of any sort, help push things forward.

If someone gives you a short comment or a simple thought or a like, they helped.

They didn’t ignore.

They didn’t scroll past.

They took a second to fuel your visibility.

That’s worth more than silence.

This isn’t about tricking the algorithm.

It’s about recognizing the system.

Every platform is filled with ads and methods to attract attention.

This is just the version of this platform.

If that needs to change.

It’s on the platform to rethink how visibility and reach are rewarded.

People use help.

Sometimes that’s AI.

Sometimes it’s a hired hand.

Sometimes it’s a strategy.

That’s not unethical.

It’s about playing the game smarter.

Authentic connection still matters.

But ignoring how this platform works is just self sabotage.

At Vocatech, a cloud phone service for small businesses, we’ve seen how powerful this can be.

The more support a post gets, the more exposure it builds.

And that creates real opportunities for connection and growth.

It’s what helped us gain real business, from real people, through real growth.

So to anyone who leaves a quick comment, even if it’s simple, thank you.

And to those who just leave a like, that’s appreciated too.

We know not everyone has time to write.

But even that one click shows support and helps visibility grow.

You’re not just engaging.

You’re amplifying.

And that matters more than most will ever admit.

Appreciate the support.

Let’s all rise together.

Reports are dead.

We all pretend to love them.

But deep down, we don’t.

You open the dashboard.

You run filters.

You click tabs, build views, export files.

Still, you’re stuck.

It never gives what you really need.

Like the missed calls you didn’t know were never returned.

The lead that sat cold for two days.

The team member who sounded off, but no one caught it.

The angry customer who didn’t feel heard.

You feel it.

But the report says everything looks fine.

So you move on, blind.

Until it costs you.

A lost deal.

A frustrated client.

Or a bad review that could’ve been avoided.

At Vocatech, a cloud based phone service for small businesses, we’ve always taken reporting seriously.

But reports were never designed to give you answers.

They were designed to give you data.

Then you’re left to figure it out.

That’s why it’s time to stop chasing better reports.

And that’s why we built something completely different.

Not a better version of reports.

Not an upgrade.

Something totally independent.

A real shift.

We created a smart assistant that doesn’t live in your reports.

It works next to them.

Or even without them.

It connects directly to your communication history.

Calls with transcriptions.

Text messages.

Whatsapp messages.

And yes, emails too.

Then you just ask.

In your words.

And it answers.

Fast.

Clear.

No filters.

No exports.

No guessing.

It tells you what’s happening.

What’s wrong.

What’s working.

It understands your questions, pulls the right data, and gives it back the way you want it.

And not just that.

It’s built entirely with small businesses in mind.

No setup.

No training.

No extra cost.

It just works.

This is not a tool.

This is a new way of thinking.

For owners.

For managers.

For coaches.

Everyone gets answers without doing the digging.

We didn’t just fix reports.

We moved past them.

Insight should start with a question.

Not a system.

Just ask.

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The Battle

Adam Judelson

Yitzchok Klein

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taplio

The Battle

Adam Judelson

Yitzchok Klein

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Adam Judelson's LinkedIn Performance

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