Smith School of Business At Queen's University

As part of the program advisory board, I work with my fellow board members to ensure that the program is delivering learning that is current, up to date, and relevant to current business needs. Our board provides support and advice to other academic programs, assists in the development of additional content and identifies best practice standards.  We serve as ambassadors to the programs, providing a connection while facilitating the exchange of information and ideas with industry peers and multiple global bluechip companies. 
   
☛ SPECIALTIES: 
Analytics | Leadership | Strategy Executive | Machine Learning | Artificial Intelligence | AI | Digital Supply Chain | MBA | Speaker | Loyalty Program Specialist | Motivational Business Speaker | Future Technology Advocate & Speaker | Digital | Research | Speaker | Keynote Speaker

Advisory Board - Master of Management Analytics & Master of Management Artificial Intelligence

International Institute for Analytics

The International Institute for Analytics (IIA) is the authority on analytics maturity and best practices. Co-founded by Tom Davenport and CEO Jack Phillips, IIA works across a breadth of industries to uncover actionable insights from its network of analytics practitioners, industry experts and faculty.  IIA are the leading source of expertise for companies making the transition to data-driven decision-making and advanced analytics, offering four unbiased, client-oriented services designed to help organizations across the entire analytics lifecycle from ideation, through strategy and planning to operationalization.

IIA's Research and Advisory Network provides clients with access to the largest network of independent analytics expertise, allowing them to apply real practitioner insights against initiatives, projects and problems.

As a Senior Executive and Advisory Associate, I help companies and organizations in North America and Europe improve their bottom-line, building analytic presence, creating pricing, and analytic models through insights and recommendations which support decision making by integrating primary and secondary research and analysis, using multiple data sources and relevant proven methodologies. 

Through planning, analytics research, evaluation and data strategy, I assist in the creation and implementation of yearly strategic plans.  Build and sustain Business Improvement (SBI) and programs, including creating a new performance management strategy for optimum results. 

My goal is to be a trusted partner and to mentor and modernize the overall analytic environment, based on my evaluation of the client's business and technical requirements.  


☛ SPECIALTIES:
Analytics | Leadership | Strategy Executive | Machine Learning | Artificial Intelligence | AI | Digital Supply Chain | MBA | Speaker | Loyalty Program Specialist | Motivational Business Speaker | Future Technology Advocate & Speaker | Digital | Data Science | AML  | Speaker | Keynote Speaker

Faculty & Advisory 

Loblaw Companies Limited

☛ Head of Enterprise Business Information Competency Centre (BICC) @Loblaw,  Canada's largest retail company:

Responsible for enabling revenue growth, operational efficiency & risk avoidance through data innovation, data strategy, data monetization, data governance.

☛ Scope included: Customer Loyalty & Analytics, Digital Channels, Pharmacy & Healthcare, Retail Product & HR data.

Analytics Lead COE, analytics strategy, and drove culture change, executive alignment and adoption, and key technology investments.

☛ Led the creation and development of the inaugural Loblaw Analytics Certificate program, in partnership with Queens University Analytics- to-date, 70+ Loblaw colleagues have completed the program.

☛ SPECIALTIES:
Analytics | Leadership | Strategy Executive | Machine Learning | Artificial Intelligence | AI | Digital Supply Chain | MBA | Speaker | Loyalty Program Specialist | Motivational Business Speaker | Future Technology Advocate & Speaker | Digital | Supply Chain / FP&A | Speaker | Keynote Speaker

Senior Director Finance, Enterprise Business Information Competency Centre  & Loyalty

☛ Led the financial reporting, planning and analysis function for the $1B+ Loblaw Distribution and Supply Chain business

Led the creation of 5-year Financial Plan ensuring division alignment and supported the strategic plan including conducting sensitivity analyses to determine impact of changes to underlying assumptions on annual and strategic plan.

☛ Successful collaboration with Senior Operators across 20+ distribution sites for Warehouse, Transportation, and Replenishment – including external third-party providers.

Presented financial results and forecasts to Senior Management.

☛ Lead the FP&A team in providing financial support of the Total Supply Chain business through detailed, insightful commentary on financial results and forecasts; ensuring the Operations teams and Senior Management are connected to the financial processes and the division's financial performance; achievement of consistent 2-3% forecast accuracy rate.

☛Managed the long-range planning process for the Supply Chain business.

Standardized the financial reporting and forecasting process across the network; resulting in efficiencies with various financial and analytical processes.

Financial lead for network transition projects.

☛ SPECIALTIES:
Analytics | Leadership | Strategy Executive | Machine Learning | Artificial Intelligence | AI | Digital Supply Chain | MBA | Speaker | Loyalty Program Specialist | Motivational Business Speaker | Future Technology Advocate & Speaker | Digital | Supply Chain / FP&A | Speaker | Keynote Speaker

Senior Director FP&A, Supply Chain, Central Analytics, Loblaw Digtial, Customs

Support colleague engagement and development.
 
☛ Consistently achieved team engagement survey scores well above the business’ national average.

Providing members with opportunities and exposure to areas within Supply Chain that are outside their normal scope of duties.

☛ Maintain a strong relationship with all team members, through open and honest communication based on mutual respect.

Several mentoring relationships within the organization; succession planning.

Director,  Financial Planning & Analysis, Supply Chain, E-Commerce, TMS 

Supply Chain Management Inc. (a Division of DHL/Exel)

Exel is a North America 3PL leader, providing customer-focused supply chain solutions, resources and expertise. With a range of solutions that include: consulting, design, integrated information management, e-commerce support, and warehousing and distribution services. With more than 40,000 associates, 80 million square feet of warehouse space and annual revenue of over $4.5 billion, Exel is delivering value across the supply chain for several of the world’s largest and well-known brands

Senior Manager Financial Planning & Analysis

FANUC Robotics

FANUC America Corporation provides the most complete range of industrial automation equipment including robots, CNCs and motion control systems. FANUC’s innovative technologies and proven expertise help manufacturers in the Americas maximize efficiency, reliability and profitability. Markets served include: Aerospace, Agriculture, Assembly, Automation, Automotive, Construction, Education, Energy, Fabricating, Food, General Motion Control, Machine Tool, Material Handling, Material Removal, Medical, Metal Fabrication, Metalforming, Mold & Die and Woodworking.

Advisor

#1 Most Followed Voice in AI Business (1.5M) | Leading AI Entrepreneur & Advisor | Former Amazon, IBM | LinkedIn Top Voice | @alliekmiller on Instagram, X, TikTok

AI isn’t magic. It’s method.

Most executives don’t need more AI hype.
They need real-world results.
Fast.

I'm Achille Ettorre.
TEDx speaker. Advisor to C-suite leaders.
Author of The Digital Advantage.

I help senior leaders turn AI into ROI.
Not dashboards. Not prototypes.
Actual outcomes.

Where it started:
I scaled a gritty equipment rental company into a process-driven, tech-enabled business.
It taught me how transformation really works — from the inside out.

That experience grounds my approach today:
From back office to boardroom, I’ve helped Fortune 500s, retailers, universities, and governments design AI and data strategies that get traction — not just talk.

What I believe:
AI doesn’t fix broken processes. It exposes them.

Clean data beats big data.

Strategic alignment always outperforms automation.

How I help decision-makers:
✅ Keynotes on AI, analytics & transformation

✅ Board-level advisory & AI audits

✅ Workshops for C-suites and senior teams

✅ Custom training based on The Digital Advantage

Who I’ve worked with:
Clients include DHL, Walmart, Loblaw, top grad schools, and multiple government agencies.
I sit on advisory boards, speak globally, and collaborate with forward-thinking execs building the future — not chasing trends.

Let’s work together if you’re:
→ A CEO, COO, or VP ready to deploy AI for real results
→ Leading transformation and need clarity over complexity
→ Planning an event and want a speaker who simplifies the complex

🎯 Book a strategy call → www.achilleettorre.com
📘 Get The Digital Advantage on Amazon
🎤 Watch my TEDx talk in the Featured section

Achille Ettorre, MBA

Smith School of Business at Queen's University

Director, Master of Management in Artificial Intelligence

Director, Master of Financial Innovation and Technology

Director, Master of Management Analytics Program (Global and Blended)

Interim Director, Master of Management in Artificial Intelligence

Exciting new analytics program at Smith. Utilizing advanced blended learning, we can offer our excellent analytics curriculum to students around the world.

Associate Director, Global Master of Management Analytics

Teaching COMM 105 - Introduction to Business Communications to our exemplary Commerce students at Smith.

Business Communications, Adjunct Professor

The Scotiabank Centre for Customer Analytics supports research in the area of Management Analytics and Big Data.  A significant part of our mandate is building a network of analytics professionals in Canada and around the world.
Fostering a community of analytics professionals in Canada and around the world through a variety of conferences, challenges, seminars and talks.
Successfully run an International Innovation Challenge which involves students from around the world interested in business analytics.

Associate Director - Administration, Scotiabank Centre for Customer Analytics

I look after the Master of Management Analytics and provide insight on the use of data for business decision making,

Recruitment, admissions, academic journey, accreditation, manage the quality assurance process for the programs.

Manage Corporate Advisory Board and maintain excellent partnerships with a variety of companies.

Program budget management, student career support, special projects and corporate partnerships.

Please contact me if you have any questions about the program!

Associate Director, Masters Programs

Queen's University

Responsible for the integrity of the academic graduate programs within Queen's University.  Working with each department and faculty to ensure regulations and student success remain top priorities.  Allocation of research funding.  Maintain graduation lists, course enrollment, AODA requirements, manage the QUQAP quality assurance process at Queen's.  Oversee the new approvals and cyclical program reviews of  graduate programs in several faculties.  Electronic documents management and retention policies.  Meet with students to ensure they will be successful in their studies.  Maintain good relations with student groups and University administrators.  Oversaw the creation and implementation of the 3-Minute Thesis at Queen's.

Director, Office of the Vice Provost and Dean, School of Graduate Studies

Responsible for the management of an academic business unit within the Faculty of Arts and Sciences at Queen's University.  Budget management, undergraduate and graduate student recruitment, marketing, managing the Innovation Council, managing student initiatives such as the National Technology Youth Leadership Conference, COMPSA and the Queen's Graduate Computing Society.  Manage relationships with the Office of the Registrar, Faculty of Arts and Sciences and the Faculty of Engineering and Applied Sciences.

Manager, School of Computing

Managed the IT infrastructure for the School of Business including the development of plan to utilize computers in the classrooms and teaching faculty and students how to use technology effectively.  Introduced course websites and student program portals.  Encouraged the use of technology in all academic programs.

Instructional Technology Coordinator

Emergency Report Centre Coordinator

As a Director of two innovative analytics programs at the Smith School of Business, I have been leading the design and delivery of a world-class curriculum that equips students with the skills and knowledge to thrive in the fast-changing field of AI. With over two decades of experience in academic administration, program management, and instructional technology, I hold a Master of Public Administration degree from Queen's University and a certification in data visualization from Lynda.com.

I am driven by a passion for helping people achieve their academic and career aspirations, fostering strong collaborations between industry and academia, and supporting organizations with their digital transformation initiatives. I have co-created and directed several analytics programs at the Smith School of Business, including the Global and Blended Master of Management Analytics, and the Scotiabank Centre for Customer Analytics. I have also published several reports on data-driven problem-solving, AI ethics, and e-democracy. I enjoy working with the brightest students and the most innovative companies to create value and impact through analytics.

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Achille Ettorre, MBA

Dean McKeown

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