Heather Murray

AI For Non-Techies | nontechies.ai

I believe AI should be accessible to everyone. 
So I built a business that teaches it in a simple, honest way. 

AI for Non-Techies (does what it says on the tin, really) offers: 

- AI training for teams (in-person or online)
- AI Academy for small businesses/freelancers 
- "Train the AI Trainer" courses 

Have a little look at what we do: https://nontechies.ai/

Oh, and a bit about me: 

- $75m revenue generated for clients using AI
- Working with brands such as Toyota, Mitsubishi, Google, Salesforce and many others 
- AI Consultant to UK government + local authorities
- Top 5 MarTech influencer globally
- On the ISO panel for AI and cyber security globally
- Winner: AI Trailblazer at the AI Revenue Summit 2024
- Winner: Top Women in SaaS 2024
- Featured regularly in Forbes Magazine
- International keynote speaker
- 20 years in marketing and sales (legal + finance)

I'm a humungous believer in doing your bit for your local community. I run Festive Friends, which provides free social events for older people who have no friends or family.  I believe AI has huge potential to reduce digital exclusion, too. 

To book training, speaking or a chat, contact my EA, Katie, who you can access via my email: heather@nontechies.ai.

Founder

AI for Non-Techies, born from a newsletter of the same name, was launched out of a clear need for non-technical AI education.   I'm deeply passionate and enthusiastic about helping non-technical people understand and integrate AI into their work and personal lives.

Apparently, being rude to ChatGPT boosts accuracy
But I'll still be saying please and thank you
Here's my reasoning:

A recent (pre-peer review) study from Pennsylvania State University found that ChatGPT’s 4o model (that's one behind the one we're on now) produced better results on 50 multiple-choice questions as researchers’ prompts grew ruder. 

They used 250 unique prompts, sorted by politeness to rudeness levels. They found the "very rude" ones yielded 84.8% accuracy, four percentage points higher than the “very polite” response. 

Let's remember these are legitimate scientists who want to publish their work in esteemed journals for peer review, so they steered away from swearing. Their idea of "rudeness" is actually quite funny though, e.g.

“Hey, gofer, figure this out" - was in the "very rude" category. 🤣

Rudeness aside, more curt prompts tend to be less ambiguous and so get better results.

Regardless, I'll still be polite when I talk to ChatGPT.  

Here are my two arguments as to why:

𝗔𝗿𝗴𝘂𝗺𝗲𝗻𝘁 𝟭 (the more reasonable one)

A few months ago, a friend told me her kids had stopped saying please and thank you. She couldn't work out why - then realised they were just copying how they talk to Alexa.

If we're barking orders at AI every day without manners, are we training ourselves to be less polite in general? I reckon so.

A 2.5-year study of 128 families (Taylor & Francis, 2025) found parents were significantly more polite to voice assistants than their kids were - and politeness decreased over time for everyone. 

𝗔𝗿𝗴𝘂𝗺𝗲𝗻𝘁 𝟮 (the ridiculous - or is it? - one)

When the robots come, they'll remember I was polite and spare my life.  

Simple. 
See pic.

Do you find yourself saying please and thank you to ChatGPT?

PS Keep an eye out: early next week we're launching a new free masterclass run live by me: Become a ChatGPT Power User

An entire ROI-positive AI strategy in 8 words: 
Find problems then build assistants to fix them 

This is the exact strategy I’m using in my own business. It's the quickest way to start seeing results in a small business.

STEP 1 Choose your weapon

All paid chatbots have an assistant-building function: 

ChatGPT = Custom GPTs
Claude = Projects
Gemini = Gems
Copilot = er…Agents 

STEP 2: Speak to your team 

Ask where the bottlenecks, frustrators and time-sappers are in their jobs. 
Gather a list of these problems.

STEP 3: Is AI the answer? 

This is the toughest bit. Pull out those problems that make good use cases for an AI assistant. (Not sure? Don’t worry, I’ve got you covered - read to the end.)

STEP 4: Build your assistant

It’s much easier than you think. They’re all comprised of 3 things, just fill them in: 

• A name and purpose
• System instructions (help with this below too)
• A knowledge bank (docs they draw from)
  
STEP 5: Test it properly

The most important step but the most missed out: test and iterate. 
Ask team members to use it with no instructions from you. 
Edit the instructions to remove any issues. 

You’ll always need to edit a bit before it works.

A couple of simple, real examples from what I'm building at AI for Non-Techies: 

Example 1: 

Problem: The team is growing. Social posts, emails, landing pages, client comms, they’re all starting to be written in different tones of voice. 

Old solution: Write a tone of voice guide. People read it, ignore it and carry on as before. 

New solution: Build a simple assistant, loaded with tons of examples of content in the right tone of voice, and tone of voice guide. Ask everyone to run copy through it as a final check.

Example 2: 

Problem: Writing proposals takes up a big chunk of great salespeople’s time. It's a massive time drain, but it's too complex to outsource.

Old solution: Give the team proposal templates. Doesn’t actually slow the process. 

New solution: Build a proposal writing assistant. Load with great examples of proposals, your pricing, services/products. Get users to record their sales calls using an AI note taker and load the transcripts in to get instant proposals.

***
You know I like to be helpful folks, so I’ve built something (free) for you. 

My GPT Generator 3000 will: 

• Help you think of a great idea for an assistant
• Match your problems with good AI solutions
• Give it a name and purpose
• Write your instructions for you (saving hours!) 
• Help you find plan your knowledge bank
  
This is based on ChatGPT, but the results will work in any chatbot. 
Just open, say hi and it'll ask you everything it needs. 

Here it is: https://lnkd.in/eU77eJ2b

Enjoy - and let me know what you build! 

PS Free ChatGPT Power User webinar coming on 4 Dec: https://lnkd.in/eQnMWPtg

Canva just dropped a massive AI update.
Naturally, I had to test it immediately.

Here's what I found:
🎨 Canva's big AI update – I've tested "Ask Canva", AI-generated elements, and Video 2.0 so you don't have to
😍 Claude is coming to Excel – Spreadsheet nightmares might finally be over (Beta access available now)
🗓️ Final 2025 Bootcamp – Last chance to join our Become an AI Trainer 3-day Online Bootcamp (26-28 Nov)

Want my full hands-on review, plus how to get early access to Claude for Excel? This week's newsletter has you sorted.

Get free weekly AI insights in your inbox here: https://lnkd.in/emgxxjFe

(Plus, Excel is about to get easier.) Hi Non-Techies, I’m back from a week of being disconnected from virtually every digital companion in my life (wh

Open article: Are Canva's new AI tools good? 🧐 by Heather Murray • 4 min read

Our Copilot Power User webinar got 1250 sign-ups
So we're doing a ChatGPT Power User one next

The vast majority of people I meet use ChatGPT daily, but aren't aware of 90% of its best features.  

In one of my trademark high-enthusiasm, over-deliver-like-heck webinars, I'll be working through: 

• Which subscription you need (privacy, cost + features)
• Custom GPTs vs Projects
• Voice, Vision (+ Voice with Vision)
• Agents: what do they actually do?
• Deep Research and Data Analysis modes
• Sorting your settings for the best results

..and much more.  

As usual, I'll share all the prompts, GPTs and examples in a doc to those who attend live. 

You can register directly on the Zoom Webinar here: https://lnkd.in/d3J4gxuM

PS Can't make it? An on-demand version is available exclusively for our AI Academy members (along with our Copilot Power User session, and many others): https://lnkd.in/eR3NHJcG

PPS Let me know your ChatGPT questions below and I'll do my best to answer them

Thinkbait

Founder | Thinkbait

Vampire Digital

Founder | Authority Marketing & Content Expert

Pinnacle VA

Founder | Remote business support manager

self-employed

Public Service Interpreter for Bristol City Council.

Freelance translator.

Hungarian Translator | Public Service Interpreter

Airbus

Covered various roles throughout my career at Airbus, such as Archivist, Administrator, Secretary / Executive Assistant, Skills & Competence Manager for Materials & Processes Centre of Excellence, & Communications Manager for the Landing Gear department.

Communications Manager | Executive Assistant | Skills & Competence Manager |

iPSL (Intelligent Processing Solutions Limited)

Bank administrator

Kunnsag Media Kht.

Youth programme, News Editorial & Presenting on live TV & Radio

Writer/Journalist for Korosi Lap - regional weekly newspaper.

Journalist, News/Programme Editor & Presenter

Content to die for | Sophisticated copywriting & LinkedIn growth services for Founders & Entrepreneurs | LinkedIn Strategy for personal & business brands | Not a pain in the neck | Founder @ Vampire Digital

For thinkers, for seekers, for anyone feeling the tension of being human in an over-automated world. For those who are tired of noise, shortcuts, and of being spoon-fed content that demands nothing of them…

If you are tired of all the clickbait.
I offer you Thinkbait.

Beyond better content, Thinkbait is a rebellion, a call to think deeper, write truer, and create with intention at a time when speed is worshipped above substance. It’s my answer to a cultural moment that prizes automation over imagination, and optimisation over originality.

Creating the Thinkbait way means choosing depth over dopamine. It means writing that stays with your reader long after they scroll further, and language that refuses to flatten itself for the algorithm.

My work explores what it means to stay human in a system increasingly built to replace human nuance. I write about the philosophical implications of AI, the erosion of creative integrity, and the slow extinction of thought in an age obsessed with efficiency.

I am a Human Intelligence Defender and AI Commentator, speaking on the future of creativity, the ethics of automation, and the irreplaceable intelligence of the human mind.

With over seven years of experience working with global SaaS, B2B, and tech founders, from Harvard and MIT researchers to reality TV personalities, I’ve helped leaders build audiences that think, feel, and follow. My agency, Vampire Digital, is positioned as a deliberate resistance to the AI-content flood: a home for human writing that converts through connection.

Before founding Vampire Digital, I spent twelve years in corporate communications and began my career as a journalist, writing investigative pieces and cultural commentary that demanded rigour, and truth-telling — qualities that now underpin every story my team and I craft for clients.

If you’re seeking a keynote speaker, AI ethics panellist, or media voice who can translate the human condition into intelligent conversation, I’d love to collaborate. As a champion of human thought and creativity, I’m not afraid of voicing my stance, even if that means going against the grain.

And if you’re a founder, investor, or thought leader ready to break out of the content hamster wheel and create something extraordinary, my team and I can help you:

❗️ Command attention in your industry 
❗️ Attract high-value clients while you focus on your business 
❗️ Position yourself as the undisputed authority in your field

Let’s build something that outlives the algorithm. 

👉🏼 https://calendly.com/chat-vampiredigital/20-min-vampire-consult

Zsike Peter 🧛🏻‍♀️

I never understood why getting these right is so hard for you native English speakers, so here you go. 

Just ask the Hungarian with English as her third language. 

If I sound like a snob, I may have earned it. 😘😂

Signed,
The Hungarian who speaks better English than your autocorrect.


📌 Edited to add: the dyslexic amongst you are naturally excused for this abhorrent behaviour.

While I do take my grammar seriously, this fun Sunday post was done in jest - not with the intention of hurting anyone's feelings whose grammar may not always be impeccable. I'm not without fault, that's for sure.

Zsike Peter 🧠

Somewhere between Leeds and Sheffield, I left one of 10 special copies of Thinkbait on a train.

Signed, sealed, and expectantly waiting to be found.

No algorithm chose its reader this time… Chance did.

This is how The Thinkbait Trail begins.

A breadcrumb experiment in attention, one book at a time.

Let’s see how going analog mixes with the digital. 

Will you be the one finding your very own THINKBAIT?

No alternative text description for this image

At 18, I went undercover in a brothel.

Not your average teenage rite of passage.

But speaking with some of those trafficked girls and then writing up that story got me a scholarship to one of Hungary’s top universities.

And more importantly, it taught me something no textbook ever could:
If you follow the crowd, you disappear.

That same mindset landed me my first journalism job, my first TV gig, and now... It’s what makes clients say things like:

“Got my signed contract from your lead this morning!! The first of many I'm sure... superb work team 👏”

“We’re about to close our first deal off the back of your work worth around £15k.”

That’s the power of writing the Thinkbait™️ way.

Not clickbait.
Not regurgitated, recycled, repurposed-for-the-hundredth-time fluff.
But work that stops people mid-scroll. Work that lands.

You don't need to be louder.
Thinkbait content is about being sharper. More real. More memorable. More you.

I’m opening the doors to just two new clients.

If you’ve been meaning to up your content game, build a brand that commands attention, and actually close deals - this is your moment.

Let’s talk... in my DMs.



----
💬 Context for the brothel story (yes, really):

I was 18.
I’d applied for a competitive journalism & English double degree scholarship and made it to the final shortlist. For the last round, they asked each of us to write a hard-hitting exposé.

Most people chose school lunches or youth unemployment.

I… snuck into a Hungarian brothel.

I interviewed the women working there, wrote about the conditions, and smuggled the whole thing into the editors the next day.

They gave me the scholarship.
And a job.

I wasn't after sensationalism.... but I wanted to do what no one else dared to do. 

And that’s stayed with me ever since.
Being different is better than being better.

AI won’t save your LinkedIn reach.

The solution might surprise you...

Being human is the answer!
Shocking concept, I know.

But the algorithm still prefers creators who move, speak, engage and show an actual pulse.

Today at 2pm GMT, I’m taking a small group through what really drives visibility on this platform, and why posting more content is the least important part.

If you want your posts to be seen by actual humans, preferably your ideal clients (not bots, not your mum, not your cat), come join us.

Limited seats left.

OH, and if you register, you're in for the raffle to win a signed copy of my limited edition book, THINKBAIT!

Be there, or forever hold your guru growth hacks!

EDIT: you have missed this one, but I'm running another one on 1st December.
Want to join us? https://luma.com/fmy9fao5

That peer-reviewed study from MIT about your brain rotting on ChatGPT is completely wrong.

I know this because I use it all the time, and I’ve 666X’d my output of utter nonsense, and I feel smarter than most of you.

In fact, you too can achieve peak nonsense productivity by buying my exclusive prompt pack, guaranteed to help you post 17 AI-generated thoughts (the leadershipy kind) before breakfast. 

We all know, anecdotal evidence and my personal opinion pulled from the warm depths of my backside are far more trustworthy than peer-reviewed research done by actual scientists.

Comment ‘NONSENSE’ if you want to make money while you sleep, bro.

…

If you’re exhausted by that exact brand of AI-hype nonsense… 

The “steal my three hacks that’ll make you rich overnight” posts, the ghostwritten guru wisdom, the “authentic” carousels written by seven interns and a 50 shades of beige chatbot… then it’s time for something else.

🧠 The Thinkbait Sessions are back. 🧠

Live on Zoom, twice a month.
Low cost.
No filler talk.
No templates.
No upsell in the outro.

Just the exact strategies I use with clients who prefer results over recycled marketing-bro gospel.

What we’ll cover:

❗️Building a relevant audience that cares, not just one that scrolls past
❗️Earning trust before chasing meaningless follower counts
❗️Writing with your unmistakably human voice, not AI with ADHD and delusions of grandeur
❗️Turning attention into clients who want to work with you without turning into a parody of yourself

First live session:

Wednesday 19 November 2025
2:00–3:00 p.m. GMT

Other time zones:

• 9:00–10:00 a.m. ET
• 8:00–9:00 a.m. CT
• 6:00–7:00 a.m. PT
• 3:00–4:00 p.m. CEST
• 4:00–5:00 p.m. EEST

💸 Investment: £50 GBP (~$65 USD)

AND…
Attend and you’ll be entered into a raffle to win a special-edition, hand-signed copy of my book, Thinkbait.

Limited run. High ink. Original content.
No platitudes. No templates. No mercy.

Come for the strategy.
Stay for the relief of never having to touch an ex-Twitterati hustle-broligarch’s template ever again.

📌 Limited to 20 seats only, so we have time for everyone’s questions!

See you live, or forever hold your growth hacks.

Register here: https://luma.com/13setvbs

We’ve been conditioned to value immediacy.

We want the post that goes viral, the spike of engagement, endless likes and reposts.
But short attention isn’t proof of relevance or authority. It’s only proof of appetite.

Compound content, the sort of content people revisit, quote, and even steal from… this is what builds authority.

The returns are slow, but they are cumulative.

Reputation is simply the interest you earn on consistency.

Patience, it turns out, is a better algorithm than any we have yet invented.

Literature raised me gently, then taught me how to kill with a well-placed sentence.

What are you reading this weekend?

YOU + ME
Tomorrow...
I am looking for five participants. Are you in?

EDIT: you have missed this one, but I'm running another one on 1st December.
Want to join us? https://luma.com/fmy9fao5

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Heather Murray

Zsike Peter 🧛🏻‍♀️

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taplio

The Battle

Heather Murray

Zsike Peter 🧛🏻‍♀️

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Heather Murray's LinkedIn Performance

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