Jake Abrams

I help 7-9 figure DTC brands with revenue & CAC | I write The Process, a newsletter about modern growth marketing | Sold 100K+ personal cooling devices

Consumer Marketing & Growth Leader.  

Brands I've worked with:

Caraway
Jones Road Beauty
Skylight
Canopy
Insurify
Naked Wines
Rugiet
Sundays For Dogs
Momofuku
Sunday Lawn Care

100+ others

Book a discovery call in the featured section below 👇

Founder

The lean DTC growth marketing partner that I wish existed when I was an in-house marketing lead. 

At Odyssey, we help 7 & 8-figure DTC brands increase revenue & ROAS by finding the right combination of:

- Messaging
- Audience targeting
- Media channel allocation
- Creative

https://www.growodyssey.com/

Over the last 90 days, I built a brand from scratch: category research, product formula, name, brand design, packaging, and website.

I used AI for probably 85% of the process. 

But here's what nobody talks about: the other 15% required humans. And that 15% made all the difference.

So I documented the process, and I'm giving away the breakdown for free.

What's inside:
- How I used Claude as a thinking partner for category research
- The naming process (including 2 failed brand names)
- How I used AI to develop the actual product formula
- Where AI's "yes-man problem" almost killed me
- The top 1% designer conversation that changed everything
- Why I spent 30+ hours on packaging with AI and still needed a human to finish 
- How I used Nano Banana Pro to generate my product imagery
- Where I'm drawing the line on AI-generated content vs human content

Bonus: A usable framework for knowing when to push AI harder vs. when to bring in a top 1% human to help.

I've been in DTC marketing since 2017 and run a creative agency working with 50+ brands. This doc is everything I learned the last 90 days trying to build my own thing with AI as my primary collaborator.

Want the full 2123-word outline and 16-minute Loom video?

Like this post and comment "BUILD" and I'll send it over 👇

♻️ Like & repost if this would help someone in your network ♻️

Creative-led growth for 8-9 figure consumer brands | Writing about AI & advertising | Sold 100k+ personal cooling devices

My 81 favorite BFCM/holiday ads from the past few years. 

This is not another "inspiration board" with random creatives.

It's a curated Foreplay.co collection of ads that actually work during peak shopping season.

Here's what makes these different: 

→ Written for people actively shopping right now 
→ Designed for bottom-funnel audiences hunting for deals 
→ Built for comparison shoppers evaluating your product vs. competitors 
→ Crafted for buyers comparing your solution vs. failed alternatives

PROBLEM THIS SOLVES: 
Most brands don't realize that BFCM / holiday creative is a completely different category of advertising.

Your audience isn't browsing. They're hunting. They're comparing. They're ready to buy but need the right specific reason to choose you.

Meanwhile, many brands are running the same top-funnel creative they use year-round, wondering why it fails. 

WHY THIS IS CRITICAL: 
The next 35 days aren't really about awareness or consideration. Your audience is in active shopping mode.

They're not asking "Do I need this?" They're asking "Should I buy this one or the other one?" and "Is this actually a great deal?"

So I built a Foreplay board with 81 of my favorite ads. Including a bunch of formats you could make with footage you're already sitting on.

Want the Foreplay board link?

1. Comment "BLACKFRIDAY" below
2. Like this post
3. Make sure we're connected so I can send the link

P.S. I'm sending the link to anyone who comments by Friday

We're hiring for multiple creative strategist roles (junior through senior). 

Honestly it’s because our strategists keep landing incredible roles at amazing brands that they can’t turn down (I’m proud of them).

Our people have been hired by Athletic Greens, Gruns, and other best-in-class DTC brands. 

You're a good fit for this if:
- You have a feel for making TikTok's that get lots of views
- You can work across data, taste, and creation
- You believe the next winning ad is 1 deep insight away
- You're AI native & use it as a strategic / operational partner

What we offer: 
- 100% remote work
- Make ads for best-in-class brands & build an elite portfolio
- Cutting edge creative strategy: AI, elevated shoots, native content
- In-person team event in January in Miami
- Insane growth potential, we promote fast

Links in comments 👇

JSESSIONID

(58) High Scale: People | LinkedIn

li_at

Talks about #dtc, #careeradvice, #growthmarketing, and #digitalmarketing

Matthew McConaughey's 'private LLM' idea is actually what every creative strategist needs in 2026. 

The people who are making fun of him for it are totally missing the point.  

My agency ships 2000+ video ads / month across 40+ brands.

Broad AI creative strategy tools are a waste of time. All they do is make it faster to generate a higher volume of mediocre content. Nobody needs that. 

What CS's actually need are narrower context kits:

- AI trained on ads they actually won, and why they won
- AI with vision into their ad account data
- AI that analyzes that data like an expert performance marketer
- Agent that knows exactly how to analyze customer reviews
- Micropersonas specific to the brand they are writing for
- Voice, and messaging guidelines specific to brand they are writing for

So that when a CS asks "how do I improve this skincare ad," the answer is actually valuable and based on a competitive advantage specific to them / the company they work for. 

McConaughey gets it. He wants an AI that thinks like him, not like everyone.

That's what we need as creative strategists.

I've been playing with Octo the last few weeks, and they are seriously onto something within this category of AI tech.

Dropped the link to the tool in the comments.

Need to hire a freelance TikTok Shop / Affiliate strategist. 

You're a good fit for this if:

- You've grown multiple TikTok shops to over $100k a month
- You're an operational psychopath who enjoys wrangling hundreds of affiliates
- You have an innate feel for making viral TikTok content
- You can build an incentive structure that drives creator participation 
- You're AI native & use it as a strategic / operational partner

I don't care about resumes. Just send me a well-written DM with the names of 2-3 specific brands you've grown on TTS and the exact role you played in making the growth happen. I'll double check your work on Kalodata.

21 ways to find your next $100K spend ad:

1. Build an Airtable database that organizes all of your existing winners, making it easier to turn 1 win into 10 wins.

2. Use N8N + Apify to capture TikTok creators who are consistently hitting 100K+ views in your category, then scrape their email addresses to do outreach.

3. Set up Claude Desktop and use that as your primary writing zone, with all of your data flowing into projects that are specific to each part of the creative process. 

4. Mine Amazon reviews with AI agents to find the exact trigger events customers use before buying, then turn those into hook concepts.

5. Use Wispr Flow to voice-note analyze every ad that made you stop scrolling this week b/c your subconscious knows what works.

6. Make it a habit of writing down the specific creators that you see amazing partnership ads from, and have a $10/hour offshore person do systemic outreach.

7. Use Motion (Creative Analytics)'s Social Listening Agent to process 500+ customer reviews in 3 minutes and extract the psychological frameworks that drove purchase

8. Start your ads mid-moment. 

9. Analyze your top-performing ads with the Audience/Angle/Offer framework.

10. Put your best 4-5 creators on $1K-$5K monthly retainers instead of chasing new talent. Make it easier on yourself.

11. Use Octo to analyze groups of ads together, and automatically build storyboards for new ads to make based off of the undeniable proof in the ads that worked. 

12. Just launch your ads as partnership ads, stop playing Meta on hard mode. 

13. Use Adology.AI's "god view" to watch every signal related to your brand on the internet.

14. Use Arcads to make a comedic podcast related to your product, using Nano Banana to place your product onto one of the podcasters.

15. Actually allow a good thought to pop into your head, write it down, then talk through it with Wispr Flow into Claude.

16. Take something that's already a winner and do format multiplication: normal UGC becomes a staged moment, podcast version, street interview version.

17. Give open-ended briefs to strong up-and-coming TikTok creators via TikTok Shop affiliate program - let them run wild with commission-only structure and cash bonuses. 

18. Use Sora 2 Pro to generate beautiful cinematic b-roll that allows you to create brand new concepts with existing footage. 

19. Build an agent that analyzes your customer support tickets for recurring pain points, then creates creative concepts that address those specific objections.

20. Create a systematic workflow where you feed viral TikTok transcripts to Claude and have it help you do script re-writes that don't suck.

21. Start posting TikToks yourself. You'll learn the importance of writing incredibly specific caption hooks that break through.

TLDR:
- AI workflow = a competitive advantage 
- Human taste = your strategic filter 
- Outrageous operating speed = market domination

so we're all just ignoring the fact that...

1. you can have AI analyze the top 1% of content in your niche and extract the exact frameworks, hooks, and structures that actually get engagement.

2. you can voice-record your thoughts with Wispr Flow and have Claude turn them into polished LinkedIn posts, Twitter threads, and newsletter drafts.

3. you can upload a single piece of winning content to Claude and prompt it to take that same idea and put it into 8 different formats. 

4. you can have AI watch viral videos in your space and give you detailed breakdowns of why they worked, then help generate similar concepts for your own story and area of expertise.

5. you can feed AI your best-performing posts and have it generate 100 variations in your voice and style.

6. you can turn any industry report, podcast transcript, or article into 20 pieces of original content with your unique take.

7. you can create custom GPTs trained on your writing style.

8. you can generate post-ready thumbnails, graphics, and visual assets without touching Photoshop.

9. you can take one 60-minute conversation and have AI turn it into 2 week's worth of content: posts, threads, newsletters, video scripts.

10. you can have AI analyze your audience's comments and engagement to identify exactly what topics and formats resonate most.

11. you can rip the structures of high-performing creators (in your niche or not) and plug in your own ideas and perspectives

12. you can literally just pick up your phone, record a TikTok with your raw thoughts, and TikTok will basically just handle the editing and captions.

13. you can have AI scrape viral content in any category and automatically organize it into your Airtable database with full analysis of what made it work.

14. you can set up N8N workflows that automatically find trending topics in your space and generate content briefs before anyone else catches on.

15. you can have AI agents specialized for different content types: one for LinkedIn thought leadership, another for TikTok scripts, another for newsletter storytelling.

16. you can take any boring industry insight and have AI help you find the contrarian angle that gets people talking.

Now is the single greatest time in history to join the 5% of humans who actually create content, instead of mindlessly consuming it. 

What are you waiting for?

My $1.2M BFCM disaster nearly got me fired from an 8-figure brand. 

So I created a 103-item checklist to make sure it never happened again. Drop a comment on this post and I'll send you the entire checklist. 

Now back to the story....

I was so obsessed with our Black Friday email campaigns.

But I ignored the 3 flows that drive the bulk of BFCM revenue:
→ Welcome flow 
→ Cart abandonment 
→ Browse abandonment

Be honest with yourself: When's the last time you locked yourself in a room and made every single email within those 3 flows as strong as possible?

Omnisend data shows that:
- Email automations account for just 2% of email volume but drive 37% of email sales.
- 87% of automated orders come from just these 3 flows

Most brands haven't touched them in months.

Looking back, I was leaving a massive pile of on the table because I wasn't making optimizations likes these for BFCM:

- Making our Black Friday offer crystal clear ATF in every email
- Ensuring cart abandoners saw their exact products + our discount
- Adding urgency with clear deadlines to every flow
- Personalizing welcome sequences based on how people signed up

Inbox competition during BFCM is brutal.

The time you spend making every single email within these 3 flows perfect is so much more important than forcing your team to take another design pass at your campaigns.

Omnisend is great for DTC operators & agency owners b/c it makes it simple to nail these 3 flows:

- Email + SMS + push all working together
- Dynamic product recommendations that actually work
- $68 ROI for every $1 spent

Your BFCM campaigns will get opened once. Your automations work 24/7.

Focus aggressively on the 2% of volume that drives the bulk of your sales. 

---

👉 If you want to try Omnisend for 30% off for your first 3 months, check the link in the comments. 

---

And to grab my 103-Item BFCM Preparation Guide:

1. Comment "BFCM" below
2. Like this post
3. Make sure we're connected so I can send the link

P.S. I'm sending the link to anyone who comments by Monday

#Omnisendpartner

99% of creative strategists confuse looking busy with real insights:

→ They group ads from different channels together
→ They compare testing campaigns against proven winners
→ They set identical CPA targets across Meta / TikTok / YouTube

Because of this, the "analysis" ends up being meaningless.

They're comparing apples to oranges to bananas.

→ Conversion campaigns mixed with awareness campaigns
→ New channel performance held to mature channel standards
→ Creative tests evaluated against scaled winners

The result is bad decisions based on weird data.

"This ad failed" - no, it was a test in a testing campaign.
"TikTok doesn't work" - no, you expected Meta-level ROAS on day one.
"This format underperforms" - no, you compared video views to conversions.

To actually generate insights, evaluate creative within its own context:

1. Group by objective first. Conversion campaigns together. Video views together. Awareness together. Never mix them.

2. Separate testing from scaling. Your testing campaigns should have 10-25 ads where you're taking big swings. Don't compare those against your proven winners running at scale. Different purpose, different benchmarks.

3. Adjust expectations by channel. A new TikTok test won't hit your Meta ROAS targets immediately.

This is why a media buying foundation is so critical for creative strategy.

And why I'm willing to pay for tools like Motion, because it makes it simple for junior / mid-level CS's to build these segments with filters and actually evaluate the creative properly.

The strategists who understand this will always out-analyze the ones just making pretty decks.

P.S. Motion is hosting a 2026 Ad Creative Trends event in a few weeks. If you want to stay ahead of what's coming, link to register is in the comments.

How to survive and thrive as a DTC brand in the age of AI:

First off, ruthlessly copying what works is a strategy. I'm not going to pretend it doesn't work. AI makes it way, way easier. 

If a competitor's hook is crushing, study it. Rip it. See what happens. "Lift & Shift" can be a percentage of your creative output. 

But if 100% of your strategy is copying, you're screwed.

The brands I see actually breaking through right now aren't the ones who copy best. They're the ones who push past the baseline from a point of originality.

TikTok is the cultural tastemaker for the internet right now. The brands I constantly see in my TikTok feed aren't playing it safe.

Hismile. Underbrush. Hiyo. Pete's Pasta. Stan Store.

These companies aren't ignoring what works. They're paying attention to proven ad structures and formats, but injecting something unmistakably theirs. 

People can sense the difference. They can sense the difference between a brand with a genuine point of view and one that's trend hopping.

The AI age makes copying easier than ever. Which means it's easier for anyone to make content that is "competent."

But that means the gap between "competent" and "extraordinary" is widening every single day. 

Brands that win in 2026 will have a portfolio approach.

Don't make copying 100% of your strategy.

2026 will be the best time in history to be a Creative Generalist. 

Because AI makes it possible to get your vision to 85% done, and as long as you have the network to take it the remaining 15%, you are unstoppable.

Don't let anyone tell you that you need to "pick a lane."

The future belongs to the people who can see the big picture and make it become a reality insanely fast.

Built an AI owl podcaster in ~20 minutes with Arcads & Nano Banana Pro.

Used Nano Banana Pro to generate the owl + podcast setup:

“A wise owl sitting at a podcast table in a cozy moonlit library, warm ambient lighting, vintage microphone in front of the owl, owl wearing this exact black sleep mask, leather-bound books in background, intimate podcast studio setting, cinematic lighting with soft golden shadows, professional yet cozy atmosphere.”

Then I used the Sora 2 in Arcads to make the 8-second demo video. Provided the script and some subtle motion notes.

Is it ridiculous and unserious? Yeah, and that’s the point. 

This is the category of AI-produced content I’m actually excited about. You can think of a wild idea, and then make a demo in like 20 minutes. AI tools like Arcads remove so much of the friction.

Comment "PROCESS" and I'll send you the exact tool stack and step-by-step process I used to make this demo. 

---

P.S. Arcads is running a BFCM promo where you get 50% OFF all annual plans, so now’s a good time to sign up and try this workflow for yourself. Link in first comment. 

#ArcadsPartner

70% of your creative time should be spent on the first 3 seconds.

I always knew that the hook mattered. But after growing my own TikTok from 0 to 19.2K in a few months, feel like I have a different level of understanding now.  

The hook actually is EVERYTHING. 

And the hook is 3 related elements, all working together:

1. The written caption
2. The voiceover
3. The visual action

Most people are lazy and make the caption the same thing the person is saying. 

The best creative strategists connect all 3 elements to make something that people won't scroll past. 

Seeing our team pay attention to the details and put this into action makes me feel awesome.

1,358 people commented on a STOLEN viral post about AI Kobe Bryant.

I jumped in to offer my perspective, as someone who writes about AI every day but also worked in real sports marketing with pro athletes. 

I don't love dunking on people, but here's the problem I had with that viral post:

First off, the guy stole the content word-for-word from someone on Twitter. It's not his video. It's not his workflow. It's not even his hook.

Now onto the content itself (which wasn't even his):

Even if Kobe Bryant were still alive, there is a 0% chance Nike would ever make a consumer-facing ad like the one this guy posted (that he didn't even make himself). 

The video was useful as a prototype video, but if they were actually launching something like that it would probably tank their stock price.

The writing was AI slop, it made no sense.
The voice tried to sound like Kobe, but didn't.
AI Kobe was dribbling and dunking all weird. Super glitchy.
People hate the AI-ification of everything.

In reality, here's what would actually happen if Kobe was still alive:

Nike would organize a shoot with the real Kobe Bryant. 
It would cost a lot of money. 
The writing would have soul. 
He would dribble and dunk like Kobe, because it would actually be Kobe. 
He would sound like Kobe, too, b/c it would be his actual voice.

The AI process that the poster described is actually a massive unlock for the pre-production process. They could use the prototype video to pitch a campaign to Kobe. Way more powerful than a storyboard + 3rd party references.

But the real Kobe Bryant would HATE the video that he posted. The team responsible for it would be fired immediately.

So to me: when someone writes a post about text-to-video replacing consumer-facing Nike ads with real NBA stars is disingenuous.

I'm laughing tat my desk right now b/c there are so many layers to this latest LinkedIn grift:

AI Overhype + Stolen Content + "Fire Everyone" Hook

- Marketer & massive NBA fan

388k people have watched my TikTok about why a brand backed by the Paul Brothers, Mr. Beast, and other massive influencers is totally failing.

Here are the spark notes for why I believe the sales are so underwhelming:

1. If your positioning is wrong, nothing else matters. It's a shaky foundation. Better ads, more spend, bigger influencers...none of it will fix a broken core message.

2. Celebrity without trust doesn't worked like it used to work. People are smarter now, and they value authenticity over pure celebrity influence.

3. You can't do problem-based marketing when the problem is an insecurity nobody thinks they actually have.

Follow me on TikTok for more breakdowns like this. Link in comments.

After running AdTribe for six years and managing over $100M in ad spend, I learned how hard it is to build and keep a world-class media buying team.

Finding great talent takes months.
Training takes even longer.
And the wrong hire can cost you clients and profit fast.

So I built the service I wish existed back then — Haven.

Haven is a white-label media buying partner that helps marketing agencies scale without hiring.

For $799 per account, you get a complete senior-level growth team:

✅ Media buyer
✅ Creative designer
✅ Video editor
✅ Developer
✅ Performance strategist

No hiring. No overhead. No training headaches.

Today, more than 20 agencies partner with us to handle their paid media.

A few of them said it best:

Olivia Kean, CEO at Fusion Hub
👉 “It’s allowed me to focus on the things I love, knowing they’re crushing it on their end.”

Kory Baraba, CEO at Grow Fast
👉 “We’ve worked with 4–5 different media buyers from Haven, and they’ve all been amazing.”

See more client stories here: https://www.hirewithhaven.com/clients

If you run a marketing agency and want to scale fulfillment without adding headcount,
connect with me or reach out at dmitry@hirewithhaven.com

Dmitry Fesenko

I've hired 50+ people from Ukraine over 7 years 🇺🇦

My Head of Paid Media? Ukrainian. Started at $500/month. Now oversees the performance for 90+ accounts.

Most of my best performers come from Ukraine and Eastern Europe. 

Not because they're cheap. Because they're exceptional.

Here is why Ukraine works so well for agencies.

1/ They grew up problem-solving

When your internet cuts out mid-campaign launch, you don't panic. You've dealt with worse.

Power outages during client calls? They switch to mobile hotspot and keep going.

This resilience translates into work ethic most US employees don't have.

We have had team calls while their city was being bombarded by russian missiles. They still showed up.

2/ Technical education is world-class

Ukraine produces 130,000 IT graduates annually. Their math and engineering programs rival MIT.

My Ukrainian media buyers don't just click buttons. They understand algorithms, data structures, statistics.

When Facebook changes something, they figure it out faster.

3/ Time zones actually help

6-9 hour difference with US clients means:

→ Campaigns optimized while clients sleep
→ Reports ready before they wake up
→ Issues fixed before anyone notices

We run 24/7 operations without night shifts.

4/ English proficiency keeps improving

5 years ago, finding fluent English speakers was tough. Now? Most young professionals speak better English than they think.

And they're hungry to practice. They watch US content, read US blogs, think in English.

5/ They want to prove themselves

Every Ukrainian hire I've made works like they have something to prove.

Because they do.

They're competing against Silicon Valley salaries and Western Europe proximity. So they outwork everyone.

To sum up:

Yes, you save 65% on salaries. But that's not why you should hire there.

You hire from Ukraine because you get senior-level thinking at mid-level prices. You get dedication that's rare anywhere else.

Last month alone, our Ukrainian team managed over $4 million in ad spend for our partners at Haven.

They ship. They do not complain. They just get the work done.

P.S. We now help agencies and marketing teams hire Ukrainian media buyers through our placement program. 

Our Head of Paid Media personally runs every technical interview, so we only take 3 placements per month.

DM me "Ukraine" if you want details.

CEO at Haven | Hire world-class media buyers for 65% less than in the US | $100M+ in managed ad spend

I'm running two marketing agencies full-time.

These 7 tools generate 20-30 qualified calls every single month:

1/ HeyReach

Sends 30-40 connection requests daily to agency owners.
Acceptance rate: 42%. Reply rate: 14%.
Gets me in front of 200+ decision makers weekly.

2/ Clay

Enriches every lead with company data before I reach out. 
Tells me their employee count, estimated revenue, tech stack. 
I know if they need help before they know it themselves.

3/ Unipile

We run LinkedIn outbound from 7 team member profiles. 
Unipile manages all conversations in one inbox. 
No more account switching.

4/ N8N

My SDR loves n8n.
We automated everything from intent signals to data cleanup to routing warm leads into our CRM.
Zero manual work.

5/ Smartlead

Cold email on steroids.
Warms up 10 email accounts. Sends 300 emails daily.
Gets me in front of agencies not active on LinkedIn.

6/ RapidAPI

Pulls LinkedIn data straight into my CRM.
Shows me who viewed my posts, who engaged, who is quietly checking my profile.
Perfect timing for warm outreach.

7/ Folk CRM

Tracks every prospect from first touch to placement.
One dashboard shows pipeline value, conversion rates, follow-ups needed.
My close rate jumped from 20% to 45% once I could see patterns.

These tools run 24/7. 
All I do is show up to calls.

Total monthly cost: $847/month

What sales tools are actually moving the needle for you?
👇 Share below.

7 sales tools

We've rebuilt our media buyer compensation system 6 times in 7 years.

Here's the full evolution:

↳ 2018: Tiny base, no bonus

Started my first agency with no money. Hired juniors who'd never heard of marketing and taught them Facebook ads.

My current Head of Paid Media started at $500/month.

↳ 2019-2020: Higher base + fixed bonus

Fixed bonus per account managed.

It was simple and easy to calculate, but incentivized the wrong things: quantity over quality.

↳ 2021: Weighted bonus

Paid a consultant $3K to build the "perfect" system.

Weighted by account complexity, niche difficulty, retention metrics.

 Once we hit 50 accounts, payroll took 10 days to calculate.

It was too complex to maintain.

↳ 2022-2024: retention system + CEO bonus

Fixed bonus per account plus extra for 6+ month retention. Added "CEO bonus" for outlier accounts that were unusually demanding.

This system lasted the longest.

↳ 2025: % of rev or fixed bonus

Split the team into AdTribe and Haven. 

Media buyers who worked with direct clients earned % of revenue, media buyers who worked with agencies got fixed bonus per account. 

Couldn't generate enough volume for both. Merged them back after 6 months.

↳ 2026: Revenue share

We're changing compensation again to reflect our new pricing. 

Stay tuned.

***

After 6 iterations, what I learned is that there is no perfect system.

What works depends on your stage and who you want to attract. 

A 25-year-old takes risk for reward. A 35-year-old with a mortgage wants predictable income.

Your compensation structure IS your culture.

Choose wisely.

"Show me the incentive and I'll show you the outcome." - Charlie Munger

When I started my first agency in 2018, I made a huge mistake.

I hired full-time employees way too early.

At the time, I had only one year of media buying experience and was managing 15 clients as a freelancer.

I decided it was time to build something bigger than myself and start an agency.

Over the next 6 months I hired:

→ 6 full-time media buyers
→ 1 social media manager
→ 1 part-time developer

On the outside, it looked like I made it.

Big team. Cool office. Friday parties.

The reality?

I was maxing out credit cards to pay salaries.

My lead flow was inconsistent, so most media buyers were operating at half capacity.

Our service quality was mediocre because I had no hiring or training process.

Client churn was high.

Then Covid hit and I had to let go most of the team and cut all bonuses for the rest.

It was rough.

Looking back, I made my life much harder than it needed to be.

If I had to do it again, I would:

→ Stay a freelancer longer and save more money
→ Keep raising prices until I had 10 solid clients
→ Outsource some clients to a contractor or a white label partner like Haven
→ Hire a full time media buyer only when their salary is no more than 25% of agency revenue

The lesson?

You don’t need a big team to build a real business.

You need a good offer, a good lead flow, and a fulfillment partner you can rely on.

Agency life is already hard.

Don’t make it harder.

We will hire a vetted offshore media buyer for your agency in under 30 days or you don’t pay.

Over the last 7 years, we’ve hired and trained 50+ media buyers for my two agencies, AdTribe and Haven.

Most of our talent comes from Ukraine and Eastern Europe. They work hard, learn fast, and know the platforms inside out.

It has been my secret weapon.

A few months ago, an agency owner DM’d me asking if we could hire and train a media buyer for his agency.

That one message turned into our Media Buyer Placement Offer. 

Since then, demand exploded.
We even brought on a full-time recruiter to increase our hiring capacity.

Here’s what agencies get when they work with us:

✅ World-class offshore talent with real platform depth
✅ Every candidate is vetted by our Head of Paid Media
✅ 90-day replacement guarantee
✅ Additional support and access to our SOPs

Keep in mind, this is not our main focus. 

We still hire and manage our own internal team of media buyers running ads for 90+ accounts.

So we only take up to 5 placements per month.

If you’re hiring in the next 60 days, DM me.

The main thing that kills agency margins is simple:

too many managers who don’t do any billable work.

At Haven, every team lead and even our head of paid media manages at least a few strategic accounts.

Four reasons:

→ it keeps our COGS low
→ they stay sharp and keep practicing their craft
→ they actually understand what good looks like
→ fulfillment doesn’t suffer when a media buyer takes a vacation

At the end of the day, your best managers never stop being practitioners.

Otherwise, you end up building a company where managers manage managers and no one knows how to do the work.

🚀 October 2025 results at Haven

Ad spend: $1.2M
Revenue: $3.1M 
Leads generated: 91,870

Top-performing niches: 

→ Apparel & Accessories ($1.8M in rev) 
→ Home & Lifestyle ($517K in rev) 
→ Food & Beverage ($320K in rev)

Platform breakdown: 

→ Meta: 58% 
→ Google: 41% 
→ LinkedIn, TikTok, Taboola, Email: 1%

Wins this month: 

✅ 71% of accounts hit or exceeded targets
✅ Introduced a new media buyer placement offer ($12,500 in contracts closed)
✅ Onboarded a few new agencies (ecom + B2B)
✅ Team started logging all inputs in Asana
✅ Hired a new media buyer

P.S.

Q4 is almost done. 
Black Friday is around the corner. 
This is when most agencies scramble.

It doesn’t have to be that way.

At Haven, we help marketing agencies scale without the stress of hiring.

Our senior media buyers run Meta and Google ads under your brand so you can take on more clients and protect your margins.

We have one spot left to fill our 2025 capacity.

Every agency has access to the same AI tools.

ChatGPT costs $20. Claude costs $20. Everyone can afford it.

Which means the tools themselves are not an advantage.

Knowing how to write prompts is not advantage either. 
You can literally ask ChatGPT to write the perfect prompt for you.

So what actually gives you an edge?

Data.

Data is the moat.

The more high-quality data you have, the better your AI outputs will be.

Once I realized this, we:

→ Moved all spreadsheets into Airtable 
→ Started logging every action in Asana 
→ Stored 7 years of campaign performance in our database 
→ Updated SOPs so LLMs can actually digest them 
→ Added ChatGPT to all our Slack channels
→ Saved all my LinkedIn posts and newsletters for voice training

Piece by piece, we're building our agency's second brain.

It's not sexy. 
Most people would rather build another ChatGPT wrapper that produces mediocre results.

We're aiming for excellence and willing to do the boring work.

That's what it takes to build a true AI-powered agency.

Your CAC is irrelevant.

Ask yourself:

Would you rather pay $200 to get someone who spends $500?

Or $1,000 to get someone who spends $5,000?

I had this conversation last week with one of our MedSpa clients.

We kept pushing their hangover drip because it had the lowest CAC. On the surface, it looked like the right move.

Then we dug deeper.

Hangover drip customers almost never come back. 
They buy once and disappear.

Wellness drip customers are the opposite.
They turn into long-term clients spending over $5,000 every year.

Yes, the CAC to acquire them is higher.
But the CAC to LTV ratio makes way more sense.

Lesson?

Don't just push ad spend toward the products with the lowest CAC.
Focus on the offers that attract whale customers with the highest LTV instead.

That's how you build a great business.

I was skimming through "Unreasonable Hospitality" the other day, and one line popped up:

"The way you do one thing is the way you do everything.”

It's true in restaurants. It's even more true in agencies.

 After hiring 50+ media buyers over 7 years, I've learned the best ones are always detail-oriented and organized.

They:

→ use clean naming conventions
→ show up to meetings on time
→ never miss a deadline
→ document their tests 
→ set up campaigns without mistakes

When hiring at Haven, I look for these small signals first. Not their experience. Not their certifications. The details.

Because if someone can't follow a simple naming convention, they won't follow complex SOPs either. If they're sloppy with campaign structure, they'll be sloppy with your budget.

Excellence starts with the details.

Last week, we did an account audit for one of our agency partners.

Here’s the message they sent us after sharing it with their prospect 👇

"We had a great call yesterday evening. The prospect should be signing this week."

And this isn’t an exception.

Our audits convert over 50 percent of prospects into paying clients for our partners.

Here’s what the audit covers:

→ account structure 
→ creative strategy 
→ competitors analysis
→ website & CRO recommendations
→ a clear step by step action plan

It costs only $199.

The best part? Every new partner gets one audit for free.

DM me “audit” and I’ll send you the details.

Each month, our media buyers review what's working across 90+ accounts.  

Here are 6 things that stood out in November:

1/ New case study for CPG

We scaled a beef jerky brand from $5k in ad spend to $25k/month at 3.0 ROAS.

 What worked:

→ BOGO offer 
→ Build your bundle LP
→ Creative diversity
→ ABO < CBO

2/ Smaller radius = higher ROI for local businesses

Wellness client kept expanding radius to get more leads. Cost per lead kept climbing.

Worse: No one drives 10+ miles for IV therapy.

We cut radius to 5 miles. 
Optimized GMB.
ROI has increased from 2.5 to 4.97

His clinic is fully booked now.

3/ Inventory kills momentum

Tableware client: $4-5K daily revenue during peak season.

Ran out of stock. Had to cut ad spend. Revenue crashed to $2K/day.

We had winning ads pulling 3.5 ROAS but nothing to sell.

Another reminder why I don't start my own ecom store 😅

4/ Excluding branded keywords backfired

Client wanted more new customers. We excluded branded keywords from PMax.

→ ROAS tanked
→ New customer rate increased only 2% 
→ Competitors started bidding on their brand

Never leave your branded search unprotected.

5/ Pmax for lead gen clients 

Most lead gen PMax campaigns fail. Google drives tons of volume, but nothing converts.

Why? You're optimizing for cheap calls, not revenue.

Solution: push offline conversion value back to ads manager

We did this for a MedSpa client and increased appointment value by 67%. 

Treat every lead gen account like ecom. 

6/ Friction kills conversions

Client's 25% off sale failed completely.  

The problem: Promo code buried in the creative. Not auto-applied at checkout.  

The fix: Code in headline + Meta's promo extension or Shopify auto-apply URLs.

Small friction = big revenue loss.

P.S.  Managing 90+ accounts means we see patterns before they become trends.  

If your agency needs media buyers who actually know what they're doing (and cost 65% less than US talent), DM me

Another week, another round of wins from our agency partners 💪

Love seeing these messages pop up in Slack.  

90+ accounts under management.  
18 agency partners. 
Wins like these every single week.  

This is why we do what we do.

Last week we had a heated conversation with one of our direct clients. 

(we've worked with them for 4+ years)

The topic: BFCM performance. 

He opened the call by blaming us because last year’s BFCM “performed so much better.”

Fair.

But then we looked at the numbers:

CPM: up 27.67% 
CTR: up 37.46% 
Cost per content view: no change 
Cost per add to cart: up 122.71% 
ROAS: down 47.40%

Which means the brand does not have a traffic problem.

On the contrary, despite higher CPMs, we still managed to keep the same cost of people visiting the product page.

CTR went up 37%. Ads got better.

The problem? People buy less stuff than last year, and there is nothing you can do about it. 

According to University of Michigan, consumer sentiment is at an all-time low, and brands need to adapt.

But sure, it's much easier to blame the media buyer for not "targeting the right audience."

Thankfully, we have a great media buyer who: 

1. reads the data without emotion
2. explains it calmly so the client doesn’t panic

And that's what we did. 

We walked him through each metric. Showed him what we can control (CTR, Hook rate, etc) versus what we don't (consumer spending).

He thanked us for the clarity and kept the account.

P.S.

Most people think media buying is about targeting and button clicking.

It's not.

Great media buyers are great at storytelling. They turn data into narratives that make sense.  

That's what keeps accounts for years, even when performance tanks.

We stopped running Haven like one big team.

Instead, we built it around pods: 
small independent teams that operate like mini agencies inside Haven.

Each pod has a team lead who acts like a CEO.

They hire their own people, manage their own mini P&L, and take full ownership of results.

It changed everything.

Before, I had to review every decision, jump into Slack threads, and fix small fires every day.

Now, team leads make decisions fast, solve problems on their own, and take full accountability for outcomes.

Each pod has its own strengths:

Pod #1 - Meta and Klaviyo 
Pod #2 - Meta and Google 
Pod #3 - Meta, TikTok and LinkedIn 

Team leads are incentivized like founders.

They earn a percentage of their pod’s profit, so when the pod wins, the whole agency wins.

Extreme ownership is how we scale without losing quality.

I posted my first LinkedIn post back in 2020.

It got 6 likes.

I remember spending hours writing it and thinking it was a waste of time when I could be doing something more important.

So I stopped.

But here’s what I realized:
If I had stayed consistent, both of my agencies would probably be 3x bigger by now.

I finally started posting regularly this year.

Here's what happened:

→ my calendar got packed with leads
→ I met amazing people who became close friends
→ hiring talent became 10x easier

The math is simple:
More visibility = more opportunities.

But here's the thing most people miss: it's not about going viral.

It's about showing up consistently so the right people find you when they need you.

If you run a B2B business, LinkedIn is still the best marketing channel to go all in on.

The best time to start was 5 years ago.
The second best time is today.

We used to send 30 to 40 invoices manually every month. Now it's all done automatically in Airtable. 

Before...

...everything lived across spreadsheets and Slack messages

...invoices for small one-time projects were getting missed 

...our accountant had to log in to Stripe and send every invoice by hand

...no one really knew which invoices were already sent or still pending

In short, it was messy. 

Once we moved our entire back end to Airtable, it finally made sense to automate the whole thing.

And we did. Here's how it works now:

→ A script pulls all active accounts with the retainers we charge
→ Head of Paid Media goes through the list and approves everything
→ Agencies confirm their accounts through Airtable Interfaces
→ Airtable pushes invoices straight to Stripe through API

Now, I don’t even think about invoicing anymore (almost 😅). 

The team reviews their part, agencies confirm their active accounts, and Stripe sends everything on its own.

It finally feels like a real system instead of something I had to babysit every month.

Airtable has been our biggest operational win this year.

Super happy we made the switch.

Our $199 audits are closing deals for agency partners.

Here's what one of them just told us: 

"Whoever did the audit, please tell them they did a great job! I like how they incorporated infographics and embedded videos directly in the audit. Overall it was very thorough and helped me close this client."

We've done 30+ audits in the last 3 months.

They convert over 50% of prospects into paying clients.

 Here's what every audit includes:

→ Full account structure analysis 
→ Creative strategy breakdown with examples 
→ Competitor analysis with actual ad screenshots 
→ Website & CRO recommendations 
→ Step-by-step action plan for the first 90 days

After reviewing dozens of accounts, we see the same patterns:  

Most agencies are leaving money on the table with poor campaign structure. 
Creative testing is almost non-existent.
Landing pages don't match ad messaging.  

The audit shows prospects exactly what they're missing. And more importantly, how to fix it.

Price is $199. 
But every new partner gets their first audit free.

We only do 10 audits per month because our Head of Paid Media reviews each one personally.  

If you have a prospect on the fence, DM me "audit" and we'll help you close them.

When I started Haven, I wanted it to be fully productized.

Same deliverables.
Same process.
Same price

But I learned very fast that with agencies, this is not gonna work.

Every agency I talked to had its own workflow, its own reporting style, its own way of communicating with clients.

I couldn’t force them into our system, so we had to change our approach.

Now, for each agency we work with, we create a separate Notion doc:

"How to work with agency X"

Each doc covers: 

→ how they like communication
→ what reports their clients expect
→ what “good” means in their niche
→ what we need from them to do our best work

It does make our ops more complex.

Just think about it:
we are managing more than 90 accounts across 18 agency partners in multiple niches: ecommerce, home improvement, medspa, apps, coaching, and a few others.

Each agency and each niche needs a tailored way of working. There is no one-size-fits-all.

But the deeper we integrate ourselves into those agencies, the longer they stay.

We still have agencies that worked with me 7 years ago when I was a freelancer. 

And in the agency world, retention is the only thing that really matters.

If you can retain clients for years, you can always optimize your processes to improve margins.

But if you lose clients left and right, your agency will always feel like it’s on fire.

One of the most useful things I use AI for has nothing to do with writing or creative work.

Every month, I ask Claude a simple question:

“Which clients are at risk of churning?”

It analyzes our Airtable data: ROAS, retention, % of goals hit, creative performance. 

Then gives us a breakdown like this:

🔴 High-risk clients
🟠 Medium-risk clients
🟢 Stable clients

My head of paid media and I review it together.

We use it to:

→ Spot accounts that need attention
→ Identify patterns across underperforming campaigns
→ And plan cash flow accordingly

Instead of waiting for clients to Slack me “hey, can we hop on a call?”, we reach out first. 

We flag the performance concern and bring solutions before they have to ask.

Most people use AI to write posts or make funny videos with Sora.

But the real unlock is data analysis.

What used to take hours in spreadsheets now takes 30 seconds.

How are you using AI in your agency?

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