Abhishek Shah

Anchor Group

The Anchor Group now includes Anchor Realty and new consumer ventures.

New Ventures

DTC Experts

Co-Founder

Sharma Brands

Marketing

Psychology of Marketing

Started and scaled a media company to exit within a year.

Founder

beehiiv

Growth Marketing

Beni

Business Development

Running events for 8/9 figure DTC founders & executives.

The marketing newsletter that's based on science.

Strategic Association Management

Program Coordinator

The Nature Conservancy

Development Coordinator

The Texas Tribune

Greet guests, employees, visitors and vendors to the As an integral part of the team, I orchestrated planned events while upholding the highest standards of cleanliness and organization. I managed administrative tasks with precision, meticulously following financial compliance protocols to ensure the organization's integrity. My role involved facilitating seamless communication flows and promoting collaboration, underscoring my attention to detail and commitment to excellence.
One of my key responsibilities was leading staff meetings, leveraging technical equipment in the conference room to enhance engagement and productivity among team members. By fostering a positive workplace culture, I contributed to a more cohesive and motivated team environment. Additionally, I expertly coordinated catering arrangements across multiple departments, focusing on flawless execution and attention to detail.
My exceptional communication skills shone through in my interactions with external stakeholders, maintaining courtesy and professionalism at all times. I streamlined operations by adeptly handling inquiries and discreetly managing calendars, ensuring the smooth progression of daily activities. Moreover, I played a pivotal role in enhancing the organization's financial stability and accountability, overseeing end-to-end financial processes, including the efficient management of check deposits.

Office Manager

Hill Country Ride for AIDS

During a dynamic five-month season, I took charge of various responsibilities to ensure smooth operations and effective communication. After each of the eight Zoom and two in-person sessions, I managed post-meeting tasks, contributing to clear communication and efficient task follow-through. This meticulous approach extended to procurement, organization, and distribution of supplies for office and event needs, ensuring a well-prepared environment.
In the realm of strategic outreach, I reviewed donation data entry, tax letters, and reports, ensuring accurate data management and compliance. My leadership extended to volunteer management and event logistics, where I co-led an annual cycling event attended by over 600 participants, including cyclists, volunteers, and supporters. This engagement was heightened through skillful management of email and digital platforms.
During the event, I directed and guided a team of 20-40 volunteers, overseeing seamless operations and ensuring that everything ran smoothly. My contributions also encompassed vital financial and administrative support, such as reconciling expenses, managing donor communication, and generating data reports for fundraising analysis. Through these efforts, I played an integral role in the success of the event and its impact on the community.

Ride Assistant

U.S. Small Business Administration

I skillfully managed a diverse array of customer inquiries, particularly focusing on the COVID EIDL Loan. I provided detailed information and assistance to customers, addressing a wide range of questions and concerns. From routine inquiries to more complex cases, I demonstrated resourcefulness in ensuring that customers received accurate and helpful information.
To effectively handle customer inquiries, I utilized a versatile set of computer systems. These systems allowed me to conduct research, gather relevant information, and provide comprehensive answers to customers. Additionally, I maintained meticulous records of call activity, ensuring that all interactions were properly documented for future reference and reporting. My commitment to delivering excellent customer service and maintaining organized records contributed to a positive customer experience.

Disaster Recovery Specialist

Rooms To Go

I successfully managed a high volume of calls, promptly attending to customer inquiries related to various aspects such as location, promotions, specials, and delivery dates. I ensured that customers received accurate and up-to-date information, contributing to a positive experience.
One of my key responsibilities was compiling nightly emails that presented essential data for the organization's decision-making processes. These emails included crucial metrics such as sales percentages, daily volumes, and financing applications. By providing this data in a clear and concise manner, I supported strategic decision-making within the organization.
Furthermore, I maintained a high level of customer satisfaction by achieving a remarkable 99% resolution rate. I effectively assisted both English and Spanish-speaking customers over the phone and in-person, addressing inquiries related to financing, delivery, and other concerns. This bilingual support enhanced communication and accessibility for our diverse customer base.

Office Assistant

University of North Texas

Strategically guide and mentor high school students into post-secondary opportunities after high school graduation. We assist in facilitating that transition by helping them apply to college/ university, vocational/trade schools, or the military. We also help with resume preparation, SAT/ACT prep, and mock interviews.

G-Force Mentor

Moki.

Project based work as we assist members of Sales, Customer Success, and Engineering by conducting research. We assist in implementation processes or facilitate their work by generating projections for the company.

Summer Intern

Edwards Aquifer Authority

Assists the team with the preparation and presentation of the EAA's community outreach and education programs; assists with the promotion of public awareness of and support for the EAA by assisting with the distribution of educational/promotional materials; assists with community outreach and education activities, such as community events, scouting programs, teacher workshops, and other events that serve to generate awareness of the aquifer; assists with special projects to promote public awareness of and support for the EAA and its programs.

Communication Intern

Northside Ford

As part of my role, I skillfully screened calls for the General Manager and Executives, assessing caller intent and service needs to prioritize and manage communication efficiently. This approach ensured that important calls were appropriately managed and the executives' time was used effectively.
I introduced an organized system for tracking license plates through alphabetical logs, resulting in a marked improvement in customer convenience. This system streamlined the process of managing license plate information, contributing to smoother operations and enhanced customer experience.
In addition, I played a pivotal role in optimizing communication within the organization by directing incoming calls to their respective departments. This practice facilitated seamless communication flow and ensured that inquiries and requests were directed to the right individuals efficiently.
My commitment to delivering exceptional customer service was evident through my ability to accurately route 98% of Spanish calls to the appropriate department. This bilingual support not only enhanced customer satisfaction but also showcased my dedication to providing comprehensive assistance to our diverse range of callers.

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The Battle

Abhishek Shah

Elexus L.

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